What are the responsibilities and job description for the Care Coordinator | Hybrid | Full-Time & Part-Time Opportunities Available position at North Homes Children & Family Services?
Description
Join Our Team as a Care Coordinator!
Hybrid | Full-Time & Part-Time Opportunities Available
Are you passionate about making a real difference in people’s lives? Join our dedicated metro team as a Care Coordinator and help create smoother, more connected care experiences for clients and their families. In this role, you’ll be the vital link that ensures each person receives the right services at the right time — empowering them to thrive. Whether you’re seeking a full-time position or a part-time schedule that fits your life, our hybrid work model gives you the flexibility to balance meaningful work with personal well-being.
What You’ll Do
- Assess clients needs through the intake and preliminary screening process
- Connect clients and families with the right services and community resources
- Promote seamless care by coordinating across providers and support teams
- Collaborate with internal and external partners to develop person-centered treatment plans
- Address and assist with Social Determinants of Health (SDOH)
- Support referral management, scheduling, and care documentation
- Maintain accurate and timely records within electronic client systems (ECR)
- Participate in multidisciplinary team meetings, documenting attendance and notes
- Monitor Encounter Alert Service (EAS) and follow up promptly after hospital or ED discharges
- Ensure ongoing communication and care continuity for assigned provider caseloads
- Take part in rotation weeks for new client inquiries and referrals
- Assist with annual paperwork updates and releases of information
- Perform other related duties as assigned
Requirements
To be employed as a Care Coordinator, an individual must meet all the qualifications:
MINIMUM QUALIFICATIONS:
- High School Graduate or GED
- Individual must be non-judgmental in regards to lifestyle, race and/or economic status.
- Must be able to pass a DHS background study and meet applicable requirements and regulations.
- Must be at least 21 years old and have a valid Minnesota Driver’s License.
PREFERRED EXPERIENCE:
- Experience and knowledge in behavioral health programming.
- 2 years of college in a healthcare or human service related field or 3 years of experience preferably working within a behavioral health clinic or social services.
Skills, Knowledge, and Abilities:
- Excellent client center care, interpersonal and organizational skills
- Ability to multi-task in a fast pace environment
- Excellent oral and written communication
- Ability to be a team player
- Ability to use good judgement in a highly emotional and demanding situations
- Knowledgeable about community resources
- Ability to adapt and deal with challenging situations and changes
- Ability to use Electronic Medical Record (EMR) system
- Ability to be compassionate, empathic, caring, and understanding of individuals and family’s situations
- Able to professionally collaborate with internal and external providers and agencies.
- Maintain confidentiality
- Be non-judgmental in regards to lifestyle, race and/or economic status.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
What We’re Looking For
You’re someone who’s:
- Compassionate and client-centered
- Organized and detail-oriented
- Skilled in communication and collaboration
- Motivated by helping others reach their goals
Why You’ll Love Working Here
Flexible hybrid work model – a mix of in-office collaboration and remote work Options for part-time or full-time schedules to fit your life Supportive team environment with opportunities for growth Meaningful impact in the lives of clients and families every day
Ready to make a difference? Apply today and help us build a stronger, more connected community—one client at a time.
Salary : $20 - $24