AMI Systems Technician

Title:                       AMI Systems Technician

Reports to:          Supervisor, AMI Systems

Department:        Information Services

Purpose:  To test, calibrate, install, and maintain electric meters and meter equipment; to accurately measure energy usage and relate meter theory and concepts to member inquires.  Monitor, investigate and troubleshoot advanced metering infrastructure devices and networks.

Minimum Qualifications:

• High school graduate; or equivalent
• Ability to obtain and/or maintain a valid driver's license.
• Minimum one year of experience operating computers in business environment.
• Troubleshooting experience

Preferred

• Strongly prefer previous electrical and mechanical experience
• Five years of experience as a Meter Technician; or equivalent with progressive responsibility
• Completion of two years of vocational/technical school or college-level training in electrical/electronic; or equivalent.
• DOT certification

Job Functions:

• Demonstrate proficiency in testing, repairing, and maintaining all types of single and polyphase meters and metering equipment.
• Accurately follow instructions for testing all metering types and forms in accordance with North Georgia EMC and industry standards with the ability to instruct and teach others to, as well.
• Thoroughly clean, test and repair meters with skill and proficiency while ensuring meters are properly sealed after testing.
• Accurately record and maintain information on all meters that are tested and repaired.
• Program and interrogate all advance metering infrastructure.
• Install single and polyphase meters and metering equipment.
• Install wiring for transformer rated metering in accordance of North Georgia EMC standards.
• Set and maintain single and polyphase metering above 200 Amps, as required.
• Wire sockets for single and polyphase NGEMC mounted meters with skill, neatness, and proficiency.
• Verify meter installations and transformer bank connections for accuracy when changing meters or on a need to basis when instructed to.
• Process meter change records in accordance with departmental procedures.
• Accurately and safely install and remove all meter forms in accordance with North Georgia EMC safety procedures. Immediately report any unsafe conditions or defective equipment to supervisor.
• Conduct job hazard analysis when appropriate before beginning a job.
• Exercise general care and orderliness in performance work. Do not take shortcuts.

• Assist Communications Team members with installation, testing and turn-up of Distribution Automation devices operating on the RF Gridstream network.
• Maintain connections to all types of meters and recording devices.
• Installs and verifies hookups to special equipment, as required.
  
• Maintain use of all tools and equipment ensuring to return tools and equipment to their proper place when not in use.
• Maintain inventory of repair parts for all metering and related functions.
• Ensure warehousing of metering and related material is performed in a timely manner.
• Monthly read industrial meters and prepare billing data on all industrial accounts.
• Read and download billing data in the field, as needed.
• Help maintain spreadsheets of all industrial accounts and accurately provide billing information to Customer Accounts.
• Help verify billing information against past customer usage patterns; immediately report any change in usage pattern to supervisor within 48 hours.
• Maintain current knowledge of TVA rate structure and all special billing rates to relay information to customer billing inquires accurately and timely.
• Maintain current knowledge of different computer disk operating systems and all applicable meter programming and translation software to translate and program meters and recorders.
• Maintain knowledge base of Landis & Gyr advanced metering infrastructure applications.
• Provide daily AMI systems monitoring by using the L&G command center and reporting capabilities.
• 
  Prove AMI Systems programming and troubleshooting by using the L&G radio shop and endpoint test manager applications.
  
• Demonstrate the ability to be trained and assist with implementation of various communication network technologies.
• Demonstrate the ability to upgrade firmware & Device Code Word (DCW) in metering over-the-air.
• Duties include but are not limited to: cellular and fiber optic equipment installation, fiber optic splicing, service restoration and RF Gridstream Equipment Installation.
• Other tasks and duties as assigned.

Core Competencies:

• Knowledgeable of different types electrical meters and electrical recording instruments, electronic metering and translation of software, electronic telecommunications.
• Ability to reason analytically and relate theoretical concepts to actual needs.
• Ability to keep up with new technology and infrastructure.
• Adaptable to changing conditions and equipment.
• Excellent computer skills and knowledge of different business applications.
• Excellent oral and written communication skills.
• Excellent interpersonal skills for effective interaction with personnel/public.

Core Values:

• Safety: Continually adheres to regulations and ongoing training to maintain a safe work environment for all.
• Operational Excellence: Works smart and efficiently to provide exceptional reliability and is a sound financial and economic steward. Collaborates to develop the best solutions.
• Engagement and Growth: Takes responsibility for own actions, success and growth. Expresses commitment to work hard, with a positive attitude. Demonstrates good judgement and embraces constructive criticism and challenges. Seeks opportunities to learn and share knowledge.
• Integrity: Honest, respectful, kind and trustworthy. Brings a positive influence and values diversity. Eager to own, apologize and fix mistakes promptly and follow through timely on commitments. Maintains confidentiality.
• Teamwork: Provides assistance, information or other support for the team to build or maintain relationships.
• Customer Commitment: Puts the convenience of the members and internal customers first; asks for and values opinions of those whom they serve. Provides solutions with a sense of urgency and concern while being present, open and empathetic.
• Community Minded: Desires to make a difference in the communities served by NGEMC.
• Change: Constantly seeks opportunities to develop better services and more efficient processes.

Physical Demands:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees).  Requires physical ability in climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, crawling, pushing, pulling, lifting, the ability to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and is defined medium work.  Maintain a body weight of less than 275 pounds to safely climb a ladder while carrying necessary tools. Requires visual acuity in machine operation. Exposure to outside environmental conditions on a frequent basis.

Working Conditions:

This position requires the flexibility to be available during irregular hours and during emergency situations.  This position requires exposure to both normal office type environments as well as outdoor work/inclement weather conditions.  Varied work hours in accordance with assigned schedule.