What are the responsibilities and job description for the Infrastructure Technician position at North Dakota Information Technology Dept?
What we do: Telecommunications/Radio Services supports all state agencies through the maintenance and operation of telecommunications and electronic systems.
What you'll do: As an Infrastructure Technician, you'll be instrumental in the repair and maintenance of a diverse range of telecommunications and electronic equipment critical to our mission, including working with the Public Safety Engineers on project and field support.
Regular duties include:
- Upgrades to AP's, Routers, Switches and Firewall devices and network maintenance
- Public Safety 2-way radio network maintenance (includes mobile and portable radios and tower site infrastructure support.)
- Electronic in-vehicle repairs on Highway Patrol and NDDOT vehicles.
- Troubleshooting and repair of Intelligent transportation systems (ITS) devices including cameras, message boards, Automatic Traffic Recorders, Weigh-in-Motion, Environmental Sensor Stations, etc.
- Fiber optic maintenance, including inspecting fibers for damage and collaborating with local phone companies to analyze service problems.
The successful person in this role thrives in a fast-paced environment, while demonstrating a commitment to quality. They have effective time management and organization skills and find fulfillment in meeting high standards. They excel at building and sustaining productive working relationships, both autonomously and within a team. Being open to feedback and observation is key, as NDIT values curiosity and continuous learning.
Much of this work takes place outdoors, in all weather, so applicants must be comfortable working in different conditions. This position reports to work in Bismarck and covers sites in the surrounding areas. In-state and overnight travel within North Dakota is expected, so a valid driver's license is necessary. Candidates should be able to lift 30 to 50 pounds. Occasional emergency, after-hours, and weekend work may be required.
Qualified candidates will have:
- An understanding of basic electronics, low-voltage systems, or electrical troubleshooting (e.g., sensors, wiring, power systems).
- Experience installing, repairing, or maintaining technical equipment (IT hardware, industrial sensors, security systems, networking devices, or similar.)
- Ability to use PCs, software tools, and mobile diagnostic applications
- Strong desire to learn new technologies such as radio systems, ITS equipment, and site networking.
- Confidence working alone at remote sites, making decisions, and managing time effectively
Experience with network and telecommunication equipment, including installation, termination, and testing of copper wiring and fiber optic cables is highly desirable, but we will train the right candidate.
2 years of college level education in an Information Technology or Technology related field can be substituted for professional experience.
Note: NDIT will attempt to fill this position at the Information Services II level. If unable to find candidates who meet the above outlined minimum qualifications, the hiring authority reserves the right to under fill this position at the Information Services I level. NDIT will train the successful candidate in any areas of unfamiliarity.
About Team ND
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Application Procedures
The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision.
Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST).
North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
For more information or if you need an accommodation, please contact itdjobs@nd.gov or (701) 328-4470.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.