What are the responsibilities and job description for the Point of Sale Implementation Specialist position at NORTH COUNTRY BUSINESS P RODUCTS INC?
Point of Sale Implementation Specialist
Locations: Plymouth, MN or Madison, WI
Are you in the hospitality industry with an aptitude for technology and looking for a career change? This is the opportunity you have been waiting for! This position is accountable for ensuring excellent client services and a working knowledge of the hospitality industry as it relates to point of sale systems.
WHO YOU ARE
You love interacting with clients and creating positive experiences. You are someone who thrives on making technology easier for others to use and working both independently and in a team environment!
WHAT YOU’LL BE DOING
- Providing a positive experience and service to all clients.
- Program/configure, test, and document POS systems/software and make modifications to existing programs as well as configure advanced network options and 3rd party interfaces.
- Effectively and efficiently manage a project within scope for every installation assigned and ensure a high standard of service and satisfaction for the client.
- Provide knowledge and proficiency of POS software, operating systems and networks for all product lines as assigned
- Effectively train clients in POS functionality.
- Analyze the needs of clients through client surveys and by collaborating with Sales and Implementation Manager.
- Maintain current knowledge of PCI/DSS compliancy on POS systems.
WHAT ARE WE LOOKING FOR
- Previous SkyTab, or similar, experience is a plus.
- Experience in the hospitality industry is preferred.
- Travel, including overnight, is required.
- Proficient using Microsoft Office Suite, mainly Outlook, Word and Excel.
- Ability to train clients on technical applications.
- Excellent communication skills (verbal, written and listening), attention to detail and organizational skills required.
Why North Country?
- 100% employee-owned — your work builds equity
- Servant leadership culture —collaborative and supportive environment
- 75 years of industry credibility — you'll inherit a strong real foundation and help write the next chapter
- Your voice will be heard — this is a leadership role with real influence over company direction and reports to the CEO
North Country is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Interested? Apply today and let's build something great together.
Salary : $20 - $30