What are the responsibilities and job description for the BUILD Career Navigator position at North Coast Opportunities, Inc.?
Community Impact
Hours: 40/week
Bilingual (Spanish/English) Pay Differential Available
Expected Rate of Pay: $25.00
POSITION OVERVIEW
The Career Navigator plays a central role in supporting participants to successfully enter and sustain employment in construction and related trades. This position provides comprehensive career navigation services, including job readiness preparation, training coordination, job placement, and long-term retention support. Working closely with participants, employers, and program staff, the Career Navigator ensures participants are prepared for employment, connected to job opportunities, and supported in maintaining employment for at least 12 months. This role requires strong relationship-building skills, the ability to work collaboratively across systems, and a commitment to supporting individuals with diverse backgrounds and barriers to employment
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide individualized career coaching, including goal setting, career pathway planning, and job readiness support.
- Assist participants with resumes, job applications, interview preparation, and workplace expectations.
- Support enrollment and completion of workforce training programs, including pre-apprenticeship and on-the-job training.
- Facilitate or support workshops on professional development, workplace readiness, and financial self-sufficiency.
- Conduct outreach and recruitment to enroll eligible participants and represent the program at community events and information sessions.
- Develop and maintain relationships with employers, contractors, and partners to identify job opportunities.
- Match participants with appropriate employment opportunities and coordinate referrals, interviews, and hiring processes.
- Support participants in securing and retaining employment through ongoing follow-up (up to 12 months).
- Maintain communication with employers and address placement or retention concerns as needed.
- Conduct regular check-ins with participants and support career advancement and skill development.
- Identify and address employment barriers in coordination with Resource Navigators and support services.
- Collaborate with Resource Navigators, Program Coordinators, and training staff to ensure coordinated participant support.
- Participate in team meetings, case conferencing, training, and professional development activities.
- Maintain accurate participant records and data tracking in the program database (Empower).
- Track outcomes, including training completion, employment placement, and retention milestones.
- Collect required documentation such as employment verification, pay stubs, and follow-up records.
- Support program reporting and continuous improvement efforts.
- Perform other duties as assigned.
ESSENTIAL WORK HABITS
- Align work behaviors in conformance with NCOs Purpose, Vision, and Values.
- Report to work on time and obtain approval from supervisor for any changes in work schedule or absences.
- Maintain a strict commitment to confidentiality, in accordance with Agency and project policies and procedures.
- Follow NCO’s Injury Illness and Prevention Plan, as well as all Agency and program safety protocols, procedures, and policies.
- Maintain focus on the assigned tasks.
- Take pride in creating a positive, efficient work environment.
- Treat co-workers and clients with respect.
- Dress appropriately according to assigned job duties and responsibilities.
- Adapt constructively to change.
Education, Training and Experience:
- Associate degree in a related field (e.g., Workforce Development, Social Services, Communication) or a minimum of one year’s experience in a similar role, preferably in a grant-funded program.
- Experience with community outreach, career services, or workforce development preferred.
- Bilingual English/Spanish is preferred, not required.
Knowledge of:
- Career navigation and job placement strategies.
- Community engagement and public education techniques.
- Microsoft Office 365 and cloud-based project management tools.
Ability to:
- Interact with others in a culturally and emotionally sensitive manner.
- Organize and prioritize tasks to meet deadlines.
- Collaborate with partners, contractors, and community organizations.
- Analyze data and adjust outreach strategies accordingly.
- Take directions and work with supervisor to ensure priorities are correctly aligned and accomplished.
- Be effective working independently and as a collaborative team member.
- Use good judgment, creativity; tactful, thorough and dependable.
- Work a flexible schedule to accommodate attending scheduled works events and professional development opportunities, including weekends and evenings.
- Travel to locations throughout Lake County to events, work sites, and community meetings, including occasional evening and weekend events.
Necessary Special Skills & Requirements:
- Must be at least 18 years of age.
- For work-related driving, applicants must have a valid California driver’s license, a verifiable good driving record, and access to a vehicle with insurance that covers the employee as a driver OR reliable transportation with proof of automobile insurance.
WORK ENVIRONMENT/PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to talk, hear, listen, and communicate clearly.
- The employee will occasionally lift and/or move up to 25 pounds, unassisted using ergonomic guidelines.
- The employee may lift and/or move up to 40 pounds unassisted and may occasionally move and lift heavier materials with assistance, in all cases using ergonomic guidelines.
- Specific vision abilities required by this job include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- The ability to travel during the day and/or night, sometimes long distance – possession of a valid California Driver’s License and access to an insured vehicle is required.
- The employee will frequently travel to installation sites, community events, and partner meetings.
- Interaction and contact with outside agencies, vendors, funders, volunteers, donors, and contributors is a frequent aspect of this job.
- The employee will regularly use computers and computer printers, telephones, and other similar electronic office equipment.
Salary : $23 - $29