Sr. Programs Specialist

The Workforce Development Department of the North Central Texas Council of Governments is seeking a Senior Programs Specialist. The responsibility of this position is to assist with the oversight and management of Workforce programs such as Workforce Innovation Opportunity Act (WIOA), Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Employment Services (ES), and Reemployment Services & Eligibility Assessment (RESEA), and other programs as implemented that promote the Workforce System. This is accomplished by serving as a point of contact for assigned contracts, managing assigned contracts, and providing technical assistance to Subrecipient(s). Other duties include assisting in management and oversight of special projects, initiatives and/or program development activities, and other assigned special programs and/or projects. Candidates must be able to perform liaison duties with Subrecipient(s) and required community partners to ensure consistency with local board, state, and federal requirements. Candidates should have three to five years of experience with Workforce Development programs and systems.

Responsibilities, include but are not limited to:

• Designs, develops, and implements Workforce program goals and objectives by analyzing federal and state program rules and regulations, determining effects on program operations, and developing administrative policies directing subrecipients and operating procedures.
• Manages contracts against goals and objectives in Statements of Work by continuously tracking performance; ensuring subrecipients meet required performance measures; completing reports required by the director, TWC and Board; determining necessary changes in operational procedures and implementing meet requirement of the contracts, including the Statement of Work and reviewing monthly budget reports to determine if expenditure requirements are being met according to the contract.
• Provides technical assistance and oversight to subrecipients delivering Workforce program services by communicating verbally and in writing with subrecipients, clarifying expectations of goals and objective and conducting and/or participating in one-on-one meetings, workgroups, team meetings, general contract meetings, regional meetings, conference calls, and site visits to subrecipients.
• Researches and recommends additional program activities to improve service delivery by coordinating with outside organizations and agencies, Workforce staff and Council of Governments’ staff regarding procurements, contracts/agreements, service delivery and operational issues, researching and assisting in grant writing opportunities and interpreting federal and state regulations to internal and external partners.
• Supports the North Central Texas Workforce Board Committees and Board members by analyzing and compiling information for various programs, presenting recommendations and updates to appropriate Committees, including the Workforce Board, and taking necessary action for the implementation of Board approved items.
• Serve as a liaison between local and state agencies, Workforce Development, and the Agency related to Workforce programs by attending meetings and/or events; coordinate and/or participate in stakeholder meetings with program partners; serve on work groups at the local and state level.
• Assists in the development and execution of program contracts and amendments by assisting in the negotiation of contracts, operational budgets, and the development of statements of work; ensuring contracts are current and ensuring amendments are executed in a timely manner.
• Travel within the 14-county Workforce Development area and travel outside the region to attend meetings, conferences, workshops, and seminars related to programs assigned.
  
  

Required Skills:

• Identify and evaluate program and project elements
• Interpret and apply state and federal laws, regulations, and codes
• Organize, prioritize, and manage multiple tasks and projects while maintaining attention to detail
• Communicate professionally and effectively verbally and in writing
• Creatively problem solve and find solutions
• Make decisions based upon facts and collaborative feedback from essential partners
• Manage complex projects with multiple stakeholders
• Establish and maintain effective working relationships with internal and external staff
• Gather, analyze, and interpret data to present ideas, conclusions, and factual data in clear and concise written and verbal formats
• Work in partnership with others, both internally and externally (team environment)
• Work independently under minimal supervision
• Handle constantly changing deadlines and priorities
• Work collaboratively with other agencies and partners to coordinate program activities and leverage resources
• Establish and meet designated timelines
• Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook)
  
  

Required Experience:

• Bachelor’s degree from an accredited college or university.
• Work experience (over three years up to and including five years) in project/program management, developing and researching, or other work directly related to program administration and/or workforce development.
  
  

Compensation:

• FLSA: Exempt
• Starting Salary: $58,839 - $79,432 depending on skills, qualifications, and experience.
  
  

Officing:

• This position offers a hybrid work option.  
  
  

Benefits:

We offer a highly competitive package of many desirable benefits to our full-time employees including:

• Health/Dental/Vision/Life Insurance
• We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
• Paid Leave
• Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
• Retirement
• NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees' gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG's contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
• Work/Life Balance Programs
• To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
• Professional Development
• NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement
  

Equal Employment Opportunity Employer:

NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing:

All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify:

The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.