What are the responsibilities and job description for the University Program Associate position at North Carolina State University?

Job Posting Information

Posting Number	PG194620SP
Internal Recruitment	No
Working Title	University Program Associate
Anticipated Hiring Range	$47,000-$50,000
Work Schedule	Monday - Friday, 8:00 AM - 5:00 PM (This position may be eligible for flexible work arrangements, such as flexible office hours and/or hybrid remote work.) Occasional weekend work may be required.
Job Location	Raleigh, NC
Department	College of Design
About the Department	The College of Design offers comprehensive undergraduate and graduate study in architecture, art design, graphic design, industrial design, and graduate studies in landscape architecture, through a range of degree programs including two doctoral degree programs in Design-the Ph.D. and the Doctor of Design. Administratively, the College of Design's academic units are served by four centralized support centers: Finance and Administration; Student and Academic Services; Academic Support; and External Relations.
Essential Job Duties	In this role, you'll work directly with the academic unit head for the Department of Landscape and Environmental Planning, providing day-to-day support and coordination. You'll also collaborate with and serve as a backup to the Program Associate supporting the School of Architecture, Media Arts, Graphic and Experience Design, and Industrial Design. In addition, you'll partner with the College's centralized teams for student services, budgeting, and advancement to help keep things running smoothly across departments. Responsibilities: Manage, direct, advise, and implement programmatic processes/procedures related to the Landscape and Environmental Planning department Serve as support to the academic unit head Manage the academic unit head's calendar and schedule appointments based on operational knowledge, responsibilities and issues of importance within the college and department. Work with the department head on workflows related to faculty and student hires, budget reconciliation, course schedules, academic calendar, travel, and event planning. Actively identify/resolve issues that affect the academic units Research and develop multifaceted reports which impact accreditation efforts, faculty and program assessment, faculty searches, and other curricular activities Serve as primary contact for written/verbal communications regarding programmatic issues on behalf of the academic unit head Collaborate with staff in College's centralized support offices, dean's office, graduate program coordinators, faculty, and other University administrative offices You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition (https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.
Other Responsibilities	Participate in the College of Design as an active colleague, work independently, and as part of the administrative team in support of the four academic heads. Provide backup support to the Executive Assistant to the Dean as needed. Provide reception area coverage in the Dean's Office as needed. Other duties as assigned.

Qualifications

Minimum Experience/Education	Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications	Professional administrative experience with a strong ability to work independently, exercise sound judgment, discretion, and maintain confidentiality. Excellent organizational, time management, and planning skills, including the creation and implementation of weekly agendas to support daily and weekly workflows. Strong written and verbal communication skills, with the ability to navigate conflict, adapt to shifting priorities, and communicate effectively in a collaborative environment. Proven ability to work collaboratively with faculty, department heads, and colleagues, contributing to team-based tasks and shared goals. Proficiency in digital tools, including Microsoft Office Suite (Word, PowerPoint, Excel) and Google Workspace (Docs, Sheets, Slides, Forms), with the ability to manage and maintain Google and other structured file systems according to department and university structures. Ability to contribute to and maintain Google Drive file management systems Experience in financial and budget-related administrative tasks, such as processing purchase orders/invoices, reconciling budgets, and assisting with departmental budget/financial projections and documentation. Capable of supporting academic operations, including recording meeting minutes for faculty or department meetings and providing general support aligned with department goals.
Preferred Qualifications	Experience in a university setting, providing high-level support to administrators. Demonstrated efficiency in using NCSU programs, including MyPack Portal or similar systems. Demonstrated knowledge of university systems and design disciplines. Demonstrated ability to develop professional relationships with university-wide and college constituents.
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	06/06/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	06/13/2025
Notice to Applicants	*Please note that the work history on your resume, must also be included in your application.*
Special Instructions	In addition to your application, applicants are required to submit: (1) a cover letter; (2) a CV resume and; (3) contact information for three references.

Position Details

Position Number	00109411
Position Type	SHRA
Position Classification Band Title	University Program Associate
Position Classification Band Level	Journey
Position Classification Salary Range	$ 35,589 - $ 64,499
Salary Grade Equivalency	GN07
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	120101 - College of Design
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Salary : $35,589 - $64,499

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