What are the responsibilities and job description for the Director of Information Technology and Facilities position at North Carolina State University?

Posting Information

Posting Number	PG194577EP
Internal Recruitment	No
Working Title	Director of Information Technology and Facilities
Anticipated Hiring Range	Commensurate Upon Experience
Work Schedule	8:00 am - 5:00 pm M-F
Job Location	Raleigh, NC
Department	College of Natural Resources
About the Department	The College of Natural Resources (CNR) is a world leader in the sustainability and stewardship of the planet we share. Across a broad array of programs, we supply students with the technical expertise and hands-on experience they need to thrive in their careers. Our faculty and staff work across disciplines and partner with the government, businesses, and other educational institutions to find innovative solutions to global challenges. We are recognized as experts in the management of land and other natural resources and for providing solutions at the intersection of natural and built environments. In keeping with NC State's land-grant mission, we are dedicated to securing a healthier, more sustainable future for North Carolinians and all global citizens. CNR consists of the Departments of Forestry and Environmental Resources, Forest Biomaterials, and Parks, Recreation and Tourism Management and the Center for Geospatial Analytics. These units educate over 2,100 students each year, while also providing leadership within their industries through various cooperatives and consortia, and generating $50 billion in annual economic impact primarily through their research and extension efforts. Additionally, Forest Assets manages more than 94,000 acres of forests across North Carolina that are used for teaching, research, extension, and recreation. The Director of Information Technology and Facilities serves a critical role by providing solution-oriented leadership for all aspects of our technology and facilities needs in CNR. To serve the college effectively, the role requires a balance of technical aptitude, strategic management, advocacy, and proactive engagement with the college community and other university stakeholders. This position reports to the dean and is a key member of the CNR Executive Team.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Director of Information Technology (IT) and Facilities is a critical leadership role in the College of Natural Resources (CNR). The director is responsible for ensuring the continuous advancement of the facilities, IT infrastructure, data security, and technical support services within CNR and for providing strategic direction and management of all IT and facilities operations. Reporting directly to the dean and serving as a key member of the CNR Executive Team, the director proactively serves all members of the CNR community by maintaining technical proficiency, staying abreast of emerging technology trends, actively engaging and advocating within the college and within the university, and by overseeing a team of IT and facilities professionals. Although this role is primarily during standard business hours, some evening and weekend work could be required, particularly when emergency situations occur that involve facilities and/or IT. This position leads a team of IT and facilities professionals, providing technical support and guidance to faculty, staff, postdocs, and students across three departments, an interdisciplinary center and several research cooperatives, while ensuring the continuous advancement of the college's IT infrastructure and services.
Other Responsibilities	Duties include but are not limited to the following: Strategic Leadership and Planning (20%) Provide strategic leadership to establish an overall vision for IT and facilities operations in CNR. Develop priorities and an implementation plan, both short-term and long-term. Regularly evaluate, assess, and report on the effectiveness of the implemented plans. Regularly and comprehensively assess the college's current and future space, facility, and technology infrastructure challenges and needs by working directly with Department Heads and other unit leaders in CNR. Keep informed of best practices and new approaches. Analyze and recommend emerging technologies and foster innovation to enhance CNR's capabilities and future readiness. Represent and advocate for CNR's IT and facilities needs at the university level by proactively maintaining productive relationships with the Office of Information Technology (OIT), the Facilities Division, and other relevant university entities, and by actively serving on key committees and advisory groups. Management of IT Infrastructure and Data (30%) Oversee the management of all aspects of CNR IT systems, including hardware, software, and peripherals, ensuring they meet both immediate and long-term needs. Responsible for the reliability, security, and scalability of CNR's IT infrastructure, including network communications, active directory management, and storage. Serve as the primary point of contact with OIT. Maintain the integrity, security, management, and compliance of all electronic data across the CNR departments and units, proactively monitoring, educating, and enforcing university security and data management requirements and providing robust backup systems. Provide expert assistance and technical consultation/support for CNR faculty, staff, and college leadership so as to address complex IT needs, develop data management plans, and implement best practices for IT and computing for teaching, research, extension, and administrative work. Ensure that CNR faculty, staff, and students are adequately equipped with training, user guides, and general support when new or updated IT-related regulations, processes, software, or technologies have been deployed. Management of Facilities Operations (30%) Oversee the management of CNR facilities operations. Serve as the primary point of contact with the Facilities Division and other campus units for minor and major renovation projects, capital projects associated with CNR, space planning, tracking metrics, and implementing the university's Physical Master Plan. Oversee the development and implementation of building security policies, procedures, and emergency response plans in consultation with the College Safety Officer. May need to liaise with campus security authorities and first responders, as directed by the College Safety Officer. Provide effective, collaborative, and forward-looking guidance and consultation to department heads and other unit leads regarding their immediate and longer-term space and facilities needs and challenges. Ensure that the CNR faculty, staff, and students are regularly informed of issues and updates related to facilities operations, particularly when they could be impacted by disruptions. Team and Resource Management (20%) Direct, manage, and supervise the CNR facilities and IT support team (full-time, part-time, and student interns), ensuring and regularly evaluating their rapid, efficient, and effective service delivery. Manage all operating expenses budgets in a fiscally responsible manner relating to CNR IT, CNR facilities, and ETF IT expenditures. Manage CNR IT and facilities projects with a responsible resource mindset, ensuring they are completed on time, within scope, and on/under budget. Identify and implement process improvements and documentation to enhance service delivery and efficiency.

Qualifications

Minimum Education and Experience	Master's degree and at least two years of relevant experience OR Bachelor's degree with at least four years of relevant experience OR An equivalent combination of education, training and relevant experience. One to two years of supervisory experience required.
Other Required Qualifications	In-depth understanding of IT systems, architectures, and emerging technologies. Experience with successfully managing multiple, on-going and complex technical projects. Demonstrated ability to supervise and manage technology and facilities staff. Demonstrated ability with analytical and problem-solving skills. Demonstrated ability to be fiscally responsible. Demonstrated ability to coordinate with various groups and work collaboratively with departments and other CNR units. Demonstrated ability to be resourceful and to successfully advocate for the various needs of the college. Demonstrated ability to communicate with a wide range of audiences, both written and spoken. Regularly keeps up to date with the latest trends with technologies in higher education.
Preferred Qualifications	At least five years experience with Windows client management technologies such as Active Directory, Group Policy, SCCM, Powershell, and Server Administration. Experience with ServiceNow ITSM or similar product. Experience with G-Suite or Office 365 cloud productivity platforms. Familiarity with configuration management systems. Understanding of core networking and security principles. Experience in a heterogeneous environment consisting of Windows, Linux, and Mac systems. Evidence of substantive continuing education and training in position-relevant areas. Experience leading a technology and/or facilities group in higher education.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	04/08/2026
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Applicants should upload a cover letter, resume, and contact information for at least three professional references

Position Details

Position Number	00061020
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID	150101 - College of Natural Resources
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Salary : $50

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