What are the responsibilities and job description for the Junior Pension / Annuity Benefit Analyst position at North Atlantic States Carpenters Benefit Funds (NASCBF)?
The North Atlantic States Carpenters Benefit Funds (NASCBF) is responsible for benefit plan operation in support of union carpenters in New England and New York State. We service approximately 24,000 active members and 22,000 retirees. The Funds are responsible for the operation of three retirement plans, a self insured, self administered health plan, and a vacation savings plan.
SUMMARY
The Junior Pension/Annuity Benefits Analyst will provide customer service to administer, review and process eligible participants’ pension and annuity benefits under the supervision of the Retirement Services Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to the following:)
- Research and respond to participant requests by mail, Internet, telephone, or in person concerning eligibility for retirement and/or annuity benefits.
- Assist participants with applications for benefits, loans, or withdrawals; review applications for completeness.
- Determine benefit amounts available to participants and forward correspondence to participants.
- Process application for benefits, loans, and withdrawals; prepare weekly and monthly withdrawals.
- Reconcile weekly and monthly edit totals to member database.
- Process pensioner/beneficiary requests or changes to member database.
- Initiate stop payments, voids, and replacement checks.
- Maintain accurate files for all participants including current information, beneficiaries, and any transactions in their account.
- Review and verify the accuracy of work performed by associates within the department.
- Record, photocopy and scan weekly loans and forward to financial institution for issuance of checks.
- Correspond with retirees regarding authorized requests for personal and financial information.
- Coordinate retiree responses with appropriate mailings to government agencies. Review and track responses from outside agencies to determine whether further review is necessary.
- Assist department in any further action regarding prohibitive employment that may be necessary as a result of management determinations.
- Process Beneficiary Designation forms.
- Responsible for filing and scanning within the Pension and Annuity department.
- Perform various office duties and cover reception desk as needed.
- Other duties as assigned.
EDUCATION AND EXPERIENCE
- Post-secondary education (minimum High School diploma with relevant business experience)
- Experience in employee benefits administration or retirement plans considered a plus.
- Strong working knowledge of processing systems, including Microsoft Office suite (Word, Excel).
- Ability to work in a team environment and willingness to cross-train in all areas of Pension and Annuity.
- Detail oriented, with excellent interpersonal and communication skills; must be able to interact effectively with internal staff and external clients.
- Bilingual abilities (English/Spanish) considered a plus.
Pay: $26.87 - $33.88 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $27 - $34