What are the responsibilities and job description for the Wellness Assistant (Entry Level) position at NORSPRING Health & Wellness Center?
Wellness Assistant (Entry Level)
Norspring Health & Wellness | Chattanooga, TN
Job Description
Norspring Health & Wellness is looking for a friendly, energetic, and dependable individual to join our growing team as a Wellness Assistant at our downtown Chattanooga location!
At Norspring, our mission is to help people live a Life Without Limits by providing innovative wellness, recovery, and health services. We work with everyone from professional and collegiate athletes to individuals looking to improve their overall health and well-being.
No previous experience in the wellness industry is required! We provide hands-on training and are looking for someone with a positive attitude, strong work ethic, and a genuine passion for helping others.
Key Responsibilities
- Greet clients and create a welcoming, professional environment.
- Assist clients with wellness and recovery services, including Whole-Body Cryotherapy, Red Light Therapy, Infrared Sauna, Compression Therapy, and other treatments.
- Learn to safely operate wellness equipment and guide clients through their sessions following established protocols.
- Assist with scheduling appointments, checking clients in and out, and processing transactions.
- Educate clients about available wellness services, packages, and memberships.
- Answer phones and respond to basic client questions.
- Maintain cleanliness, organization, and sanitation of treatment rooms, equipment, and common areas.
- Assist with opening and closing procedures.
- Work collaboratively with other team members to provide an exceptional client experience.
Qualifications
- No previous wellness or healthcare experience required.
- Friendly, outgoing personality with excellent customer service skills.
- Dependable, punctual, and professional.
- Comfortable interacting with clients of all ages and backgrounds.
- Ability to multitask and work in a fast-paced environment.
- Willingness to learn new technologies, equipment, and wellness services.
- Strong communication and teamwork skills.
- Basic computer skills.
- Ability to stand and move throughout a shift and perform routine cleaning and equipment preparation tasks.
- Previous customer service, retail, hospitality, fitness, or healthcare experience is a plus, but not required.
What We're Looking For
Our ideal candidate is someone who enjoys working with people, takes initiative, pays attention to detail, and brings a positive attitude to work every day.
We value team members who are willing to learn, take pride in their work, and understand the importance of providing excellent customer service.
Why Join Norspring?
- Gain valuable hands-on experience in the growing health and wellness industry.
- Receive training on innovative wellness and recovery technologies.
- Work in a modern, professional wellness facility in downtown Chattanooga.
- Be part of a supportive, team-oriented environment.
- Interact with a diverse clientele, including athletes and health-conscious individuals.
- Develop skills in customer service, wellness operations, and client relations.
Schedule
Flexible scheduling based on business needs, including weekday and Saturday shifts.
Apply Today!
If you're motivated, dependable, and excited about helping others improve their health and wellness, we'd love to hear from you!
Join the Norspring team and help our clients live a Life Without Limits!
Pay: $15.00 - $18.00 per hour
Expected hours: 18.0 – 25.0 per week
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- How many hours per week are you looking to work?
- This position involves assisting clients with wellness equipment, cleaning treatment areas, answering phones, and helping at the front desk. Are you comfortable performing all these responsibilities?
- Are you comfortable learning about our wellness services and recommending appropriate services or memberships to clients?
- This position primarily requires afternoon and evening shifts (12:00 PM–7:00 PM or 3:00 PM–7:00 PM, Monday–Friday), along with occasional Saturdays (9:00 AM–2:00 PM). Are you available to work these shifts consistently?
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $15 - $18