Business Development Services

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Business Development & Functional

Execution of the sales strategy for parts and services, growth within current and new customer base, building on strong market intelligence

• Active development with new customer planning and supporting spare parts, consumption levels, and portfolio offerings available within Normet
• Overall rapport building with customers, developing a profitable business relationship
• Responsible for leading and delivering on customer-specific monthly revenue targets
• Identify gaps in customer purchasing behavior and work to create solutions to penetrate new sales
• Active involvement with recommended spare parts lists and total cost of ownership modeling, pursuit of rental and used equipment opportunities
• Assist in backlog management of parts to customers – working with internal and external solutions to mitigate shortages
• Execution of customer meetings on-site and through remote application: pre-planning, post-meeting review, and task assignments of resulting actions including preparing quotes and proposals
• Provide feedback to engineering & production regarding quality, parts reliability, and service with an understanding of bringing forward the voice of the customer
• Active management in updating the customer fleet status and operating hours within Normet systems
  
  

Financials

• Assist with forecasting, aligned with expected growth and actual order intake, against historical spend
• Responsible to develop and execute the sales plan in a profitable and accountable fashion
  
  

Stakeholder Management

• Customer-focused to positively support the growth of Normet
• Customers include both internal and external stakeholders, with the ability to conduct work professionally
• Interacts with the equipment sales team, ensuring proper collaboration and account management development
• Develop and collect market knowledge. Identify and review the competition and relay this information to the Normet Sales and Service Teams
  
  

HSEQ – Health, Safety, Environment and Quality

• Complies with all Normet policies regarding HSEQ and ensures compliance with team members
• Active participant in ensuring Normet operations and products support HSEQ initiatives
• Provide support for risk assessments, lead incident investigations, and be responsible for reporting improvements as needed
• Ability to support the creation and updating of HSEQ documentation where applicable
  
  

Personal Responsibility

• Ensures compliance to Normet Values, & Normet Policies and Procedures
• Continuous improvement journey with behaviors supporting improved product knowledge, learning and development, and competency training
• Stays current with industry developments, competitive offerings, and issues affecting sales and customers
• Retain existing industry certifications, and where applicable acquire updates and advancement
• Active contributor and team member in both the sales and service teams in North America
  
  

Qualifications And Experience

• A minimum of 5 years’ experience in mining and aftermarket sales support
• Capacity to operate in a demanding environment with competing priorities
• Willing to travel up to 75% within Canada and/or USA
  
  

Skills & Competencies

• An elevated level of responsiveness, organization, and interpersonal skills
• Detail orientation, financial acumen, a strong command of sales tools and account management
• Excellence in written and verbal communication
• Budget/forecasting financial management skills
  
  

Additional Information

• At times, the role will be required to undertake tasks outside of this position description. Taking into consideration the relevant skills and experience at the request of the reporting manager
• This role is to have a normal work week in accordance with regular business hours, Monday – Friday, 40 hours. There may be weekends or longer hours depending on role activities
• Must already have valid work authorization for Canada and/or USA, and be familiar with underground mining operations, equipment and heavy equipment maintenance
  
  

Salary Range For This Role

USA $90,000.00 - $130,000.00 USD

Canada $90,000.00 - $130,000.00 CAD

Compliance & Authority

• Normet Employees have a responsibility to:
• Protect their own health and safety and avoid adversely affecting the health and safety of any other person
• Comply with Normet safety policies, procedures, and work practices
• Ensure contractors and visitors are aware of all necessary safety instructions and information when on Normet premises
• Must wear specific PPE clothing and items relevant for the task you are undertaking
• Must read and understand all relevant SOPs pertaining to any equipment/machinery/vehicles
• Must report all safety issues and or emergencies in the workplace
  
  

Come and share your courage to shine with us!

Visit our career website for more information.