PARTS ASSISTANT

Norman S. Wright has been in business for more than 120 years providing customers with exceptional systems knowledge to meet all project requirements. Representing HVAC manufacturers worldwide, Norman S. Wright’s product lines support the latest energy, sustainability, and comfort standards. We have offices located in California, Nevada, Hawaii and Guam. As part of the Sales group, the Parts Assistant is a key member of the organization where he/she will play a vital and active role in supporting the Norman S. Wright sales group.

The Parts Assistant position requires an individual who is highly organized, can multitask, and communicate clearly with customers. Please see additional qualifications and duties below.

JOB DESCRIPTION

· Assist with parts identification and developing quotes

· Provide sales, order entry, order tracking, and warranties to customers

· Data Entry – Maintain Database information

· Problem Resolution – Resolve order problems by doing research to clarify customer requests and needs along with selecting appropriate information to answer questions

REQUIREMENTS

· Strong work ethic - organized, time management skills, attention to detail, planning skills

· Exceptional communication skills in both verbal and written form

· Team oriented and extremely dependable

· Proficient in Microsoft Office applications; especially Word, Outlook, & Excel

· 3-5 years of HVAC related experience strongly suggested

· Outstanding customer service skills are required for this position

· Reliable and dependable

PHYSICAL REQUIREMENTS

· Must be able to remain in a stationary position 50% of the time.

· This position may require occasional moving inside the office to access file cabinets, office machinery, etc.

· May require constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone and computer printer.

· This position may require constant moving of hands/fingers.

· This position may require occasional lifting, standing, bending, climbing and stooping.

Norman S. Wright is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Pay: $24.62 - $29.65 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Salary : $25 - $30