What are the responsibilities and job description for the Home Medical Equipment - Intake Representative position at Norman Regional Health System?
Compensation/Benefits
Departmental Overview
Job Summary
Education
M-F
Work Shift
Day
Position Type
Regular Full Time
Departmental Overview
- $14.29-$23.34/hr. depending on previous work experience.
- Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement
Job Summary
- Receives and responds to inquiries and orders from physicians, patients, and other referral sources.
- Answers incoming calls.
- Initiate order intake for walk-in patients.
- Close out each day's activities through the store front.
- Knowledgeable of products and services.
- Inventory and Tracking Responsibilities.
- Provides excellent customer service to all patients, guests and family members.
- After Hours Call
- Trans filling and Deliveries
- Patient and family equipment education
- Home Safety Assessments
- Performs all functions necessary to register patients
- Performs patient test order entry
- Compiles and audits for accuracy registration information and forwards to patient accounts and medical records
- Instructs patients and other personnel on the proper procedure for equipment storage, billing and transport requirements.
Education
- High School Diploma or Equivalent GED
- Two years of experience in customer service.
- Two years Home Medical Equipment Billing experience preferred.
- Computer, communication, office equipment, and data entry skills required.
- Medical accounts billing experience desirable.
M-F
Work Shift
Day
Position Type
Regular Full Time
Salary : $14 - $23