What are the responsibilities and job description for the Health Partner - Primary Care position at Norman Regional Health System?
Compensation
Departmental Overview
Job Summary
Qualifications
Licensure/Certification
M-F 8-5
Work Shift
Day
Position Type
Regular Full Time
Departmental Overview
- $21.15-$34.55/hr. depending on previous work experience
- Evening differential $2.50/hr.
- Night differential $2.75/hr.
- Weekend differential $2.75/hr.
- Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement
Job Summary
- Collaborates with Care Coordinators as well as Providers to assist with coordination of care with multiple external agencies to best serve the needs of the patient
- Act as a patient advocate and liaison between the patient, caregivers, healthcare team and community service agencies
- Keep abreast of current trends in the field and integrate knowledge gained into current work practice, with support of Care Coordination leadership.
- Utilize motivational interviewing skills and culturally sensitive methods to collaborate with patients
- Maintains high degree of communication with Care Coordinators and other clinical team members to assist in ongoing care coordination needs and communicate/remove barriers
- Planning/Organizing/Initiating
- Participates and supports departmental quality improvement initiatives by sharing ideas and experiences and is willing to encourage others to do the same
- Provide exemplary customer service skills both with patients, caregivers and community partners
Qualifications
- Customer service experience preferred
- Bilingual preferred but not required
- Basic computer skills
- Excellent communication both oral and written
- Highly organized and self-motivated
- Bachelor’s degree in any field
- In lieu of degree will accept 4 years customer service experience or experience in the insurance/social work/medical fields
- Two years customer service experience or experience in the insurance field/social work/medical fields
Licensure/Certification
- The American Heart Association’s Family and Friends CPR and/or Basic Life Support (BLS) training or retraining is required during orientation prior to providing patient care
- CPR course and training must be maintained for the duration of employment
M-F 8-5
Work Shift
Day
Position Type
Regular Full Time
Salary : $21 - $35