What are the responsibilities and job description for the Medical Assistant/Receptionist position at Norman Behavioral Health Group?
Job Overview
Join our team as a Medical Assistant/Receptionist, where your compassionate approach will make a meaningful difference in behavioral care. In this vital role, you will serve as the first point of contact for patients, providing exceptional service while supporting clinical operations. Your expertise in administrative support and patient engagement will help ensure smooth clinic workflows and positive patient experiences. This paid position offers an exciting opportunity to grow your skills in a fast-paced, multidisciplinary environment focused on delivering top-tier behavioral care.
Duties
- Greet patients warmly, verify their information, and assist with check-in and check-out processes using Electronic Health Record (EHR) systems.
- Collect and document vital signs, medical histories, and current medications to support accurate patient assessments.
- Manage appointment scheduling, follow-up reminders, and coordinate referrals.
- Support administrative functions, including answering phones, handling intake forms, and processing insurance information efficiently.
Qualifications
- Prior experience in a clinical setting, such as hospital medicine or outpatient clinics, is preferred.
- Strong patient service skills with the ability to communicate clearly and empathetically across diverse populations.
- Ability to work efficiently in fast-paced environments while maintaining attention to detail.
- Excellent organizational skills with the capacity to handle intake processes smoothly and support teams effectively.
Desired Skills and Experience
- Knowledge of medical terminology and ICD coding.
- Hands-on experience with EHR systems.
Pay: $15.00 - $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17