What are the responsibilities and job description for the Honda Service Advisor position at Norm Reeves Honda of Port Charlotte?
Location: Port Charlotte, FL (On Site) | Type: Full Time | Pay: $70,000 - $130,000
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!
Core Responsibilities
Greet customers and conduct vehicle inspections to identify service needs
Explain recommended services, costs, and timelines clearly
Coordinate service appointments and manage schedules for timely completion
Communicate with customers throughout the service process
Work with technicians to ensure smooth workflow and resolve customer concerns
Recommend additional services to enhance customer satisfaction
Basic Requirements
Previous automotive service or customer service experience (dealership preferred)
Strong communication and problem-solving skills
Knowledge of automotive systems and maintenance
Ability to multitask in a fast-paced environment
Customer-focused mindset
Benefits & Employee Perks
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts
Tips for a Successful Application & Interview Process:
Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit
Dress to Impress – First impressions count. Dress professionally and bring your authentic self
- Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
Salary : $70,000 - $130,000