What are the responsibilities and job description for the Manager, Stadium Operations position at Norfolk Tides?
Location: Norfolk, Virginia
Department: Stadium Operations
Job Type: Full-Time
Job Summary:
Department: Stadium Operations
Job Type: Full-Time
Job Summary:
The Manager, Stadium Operations reports directly to the Director, Stadium Operations and supports the overall management of guest services, events, and stadium operations at Harbor Park. This position is responsible for overseeing and executing daily operations initiatives including the setup and preparation for all Norfolk Tides home games.
Norfolk Tides & Harbor Park:
The Norfolk Tides are based in Norfolk, Virginia and are the Triple-A affiliate of the Baltimore Orioles. The team plays 75 home games each season at Harbor Park as a member of the International League. Harbor Park opened in 1993 and has a seating capacity of nearly 12,000. The Norfolk Tides have been a proud member of the Diamond Baseball Holdings (DBH) ownership group since 2023.
Essential Duties:
- Supervise the stadium cleaning crew including conducting gameday facility inspections to ensure cleanliness, safety, and identification of maintenance needs.
- Perform general repairs and maintenance tasks including but not limited to painting, replacing ceiling tiles, changing light fixtures, repairing stadium seats and pressure washing.
- Assist with the setup and breakdown of the stadium for all home games, special events, and other functions held at Harbor Park.
- Maintain accurate inventory levels of stadium supplies, equipment, and operations materials.
- Effectively interact with and help lead gameday staff and operations assistants.
- Coordinate with City of Norfolk facility departments to address maintenance issues, complete work orders, and ensure timely resolution of facility needs.
- Collaborate with the Director, Stadium Operations to ensure the facility meets operational standards and to support ongoing projects aimed at improving the stadium year-round.
Qualifications:
- Bachelor’s degree in Sport Management, Tourism & Hospitality Management, or a related field.
- One to two years of experience in facility operations and/or event operations; prior experience in Minor League Baseball is preferred but not required.
- Ability to routinely lift and carry 50 pounds or more.
- Availability to work extended hours including evenings, weekends, and select holidays.
- Comfortable working in varying weather conditions including rain and heat.
- Basic knowledge of general trades including plumbing, carpentry, electrical, and HVAC systems.
- Must be available to be on call 24/7 for security alarms and emergency situations.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.