Remodeling Project Manager

Description

Norfolk Kitchen & Bath is looking for an experienced Project Manager to lead residential kitchen and bath remodeling projects from contract to completion. This is a hands-on leadership role where you'll own the full project lifecycle — schedule, budget, quality, and customer experience — while collaborating daily with our in-house design team, showroom staff, and field carpenter crews.

If you take pride in your craft, communicate with confidence, and know how to get the best out of a team in the field, this role was built for you.

What You'll Do

• Own multiple kitchen and bath remodel projects simultaneously, managing schedules, budgets, subcontractors, and field crews from start to finish
• Serve as the primary point of contact for customers throughout their project — conducting weekly in-person visits and ensuring zero surprises
• Partner closely with our design team and showroom staff to ensure the customer's vision is executed with precision in the field
• Lead, mentor, and supervise carpenter crews — setting the standard for workmanship, safety, and professionalism on every job site
• Maintain two-week look-ahead schedules for all active projects and manage all trade hand-offs
• Track and process change orders with accurate pricing and updated scope in a timely manner
• Manage project documentation, photos, scheduling, and communication history in Buildertrend
• Review and approve subcontractor invoices based on scope accuracy and completed quality checks
• Conduct final project reviews comparing actual costs to budget and identify opportunities for improvement
• Ensure OSHA compliance and participate in ongoing safety audits across all job sites

Why Norfolk Kitchen & Bath

We're a family-owned company with a reputation built on quality craftsmanship and customers who come back. Here's what makes us different:

• Established reputation — A trusted name in New England remodeling with a loyal customer base, strong repeat business, and projects you'll be proud to put your name on
• True design-build collaboration — You'll work shoulder-to-shoulder with an in-house design team and showroom, not handed off specs from someone you've never met
• Family-owned culture — Real decisions made by real people. Your contributions are visible, your voice matters, and there's no bureaucracy standing between you and getting things done
• Quality first, always — We serve customers who care deeply about craftsmanship. You'll never be asked to cut corners
• A career with staying power — Multiple divisions, a growing team, and leadership that invests in the people who drive results

Requirements

 What You Bring

• 10 years of experience in residential remodeling and construction project management
• Massachusetts Construction Supervisor License (CSL) — required
• Demonstrated ability to manage multiple active projects, schedules, and subcontractors simultaneously
• Proven experience supervising and mentoring carpenter crews in the field
• Ability to read and interpret cabinet layouts, construction drawings, and structural plans
• Proficiency with Buildertrend or comparable project management software; Microsoft Office
• Exceptional communication and customer service skills — in person, by phone, and by email
• Hands-on carpentry or cabinetry experience strongly preferred
• Associate's degree or equivalent experience preferred

Physical Requirements

Ability to drive to job sites daily; lift and carry 40 lbs; walk on uneven surfaces, climb ladders, bend, and reach overhead. Occasional hands-on assistance with jobsite tasks or cabinet installs as needed.

Norfolk Kitchen & Bath is an equal opportunity employer. We celebrate the skilled trades and the people who make great work happen.

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