What are the responsibilities and job description for the HVAC Service Manager - Commercial and/or Residential position at Nordic Temperature Control?
A Leader in the HVAC-R Industry
At Nordic Temperature Control, our #1 goal is to offer superior products and services with a foundation built on efficient, reliable, and cost-effective heating and cooling solutions. We stand behind our commitment to provide the highest level of craftsmanship and services to our clients, without compromise!
Join a Growing, Established Team!
We’re an established 20-year HVAC service provider serving Skagit County and the surrounding area with reliable commercial and residential heating and cooling solutions. Due to growth and continued demand, we’re seeking an experienced HVAC Service Manager to lead our service operations and help drive quality, efficiency, and customer satisfaction.
Position: HVAC Service Manager
Location: Skagit County Area
Type: Full-Time
What You’ll Do
- Oversee day-to-day service department operations
- Support and coordinate technicians, scheduling, and workflow
- Ensure quality workmanship, strong documentation, and consistent customer experience
- Handle service escalations, communication, and follow-through
- Help improve processes, productivity, and job profitability
- Maintain alignment between customer needs, dispatch, and the team’s capabilities
What We’re Looking For
You must have experience in service and/or management, such as:
- Prior HVAC service experience
- Prior management, lead, supervisor, or dispatch experience
- Strong understanding of HVAC service operations
- Proven ability to lead a team, stay organized, and solve problems
- Familiarity with estimating, job tracking, scheduling, and customer communication
- Commitment to safety, professionalism, and quality
Why Join Us?
- Established company with 20 years in the community
- Strong customer base across commercial residential work
- Opportunity to make an impact and grow with the team
Salary and Benefits
- Salary range $85,000-$120,000 or “DOE”
- Benefits: Medical insurance 100% paid for by employer, Company matching retirement, Paid vacation and holidays, Mobile phone allowance, company tablet and access to integrated software
- Work schedule: Monday through Friday
If you want to be part of something bigger than just a job — then this may be the future for you. The successful applicant will work in a place where they will be appreciated and where their work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Nordic Temperature Control by visiting www.NordicTempControl.com.
Job Type: Full-time
Pay: $85,000.00 - $120,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Experience:
- HVAC Service Management: 2 years (Required)
Ability to Commute:
- Burlington, WA 98233 (Required)
Work Location: In person
Salary : $85,000 - $120,000