What are the responsibilities and job description for the Aftermarket Application Engineer position at NORD Gear Corporation?
Solve Complex Industrial Challenges. Influence Product Reliability. Drive Customer Success.
NORD is seeking a high-performing engineer who thrives on solving complex technical problems, influencing product improvement, and becoming a recognized expert in the power transmission industry. This is not a routine support role. This position directly impacts customer uptime, product performance, and global service strategy.
You will work on challenging field failures, advanced diagnostics, and high-visibility customer issues while collaborating with engineering, quality, and manufacturing teams to drive real improvements across our product portfolio.
If you enjoy technical ownership, investigative engineering work, and direct customer impact, this role provides an opportunity to grow into a recognized subject matter expert within a global organization.
Lead Technical Problem Solving
- Diagnose and resolve complex mechanical and electrical system issues in industrial drive applications
- Conduct advanced failure analysis and root cause investigations
- Deliver clear, data-driven technical conclusions and corrective recommendations
Serve as a Technical Authority
- Act as a senior-level technical resource supporting customers, sales teams, service partners, and global subsidiaries
- Provide high-level application consulting and system performance optimization
- Mentor and elevate the capabilities of first-level technical support teams
Why High Performers Choose This Role
- Exposure to diverse industries and complex applications
- Direct customer visibility and measurable performance impact
- Strong pathway into technical leadership, product management, or global service leadership roles
- Access to advanced diagnostic technologies and ongoing technical development
Required Qualifications
Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Engineering Technology
Experience: 5 years’ experience with electrical and mechanical power transmission products
Skills and Key Attributes:
- Ability to learn basic inverter programming and industrial wiring
- Strong written and verbal communication skills
- Proficient in Microsoft Office, including Excel, Word, and Outlook
- Professional, positive team player
- Self-motivated, creative, and able to work independently without supervision
Travel Requirements: 10%