Community Manager

Community Manager

Full-Time | Remote | Customer Experience

About Noovo

Noovo is redefining van life through design, comfort, and craftsmanship. Built on premium chassis with European-inspired interiors, every Noovo van is designed to feel like home wherever the road leads. Headquartered in Las Vegas, Noovo is one of the fastest-growing lifestyle vehicle brands in the U.S., known for its modern aesthetic, transparent process, and authentic community of travelers who choose to live differently.

The Role

As Community Manager, you shape the Noovo owner experience. Your mission is to turn customers into lifelong advocates by building an inclusive, high-touch and data-informed community, online and on the road. This role blends relationship-building, CRM management, and event execution. You will lead our Advocate Program, manage digital community spaces, and bring the Noovo spirit to life through owner-led events, campouts, and brand activations nationwide.

Key Responsibilities

Advocacy & Referrals

• Lead the effort to turn owners into advocates

• Build and scale the Noovo Brand Advocate Program

• Create a best-in-class owner onboarding experience

• Equip advocates with premium brand assets

• Track and optimize referral performance

• Connect prospective buyers and current owners for van tours and rentals

Community & Events

• Curate engaging owner communications (newsletters, updates)

• Organize owner groups (solo travelers, digital nomads, families, etc.)

• Plan and support owner-led events, campouts, and trade show activations

• Collaborate with ambassadors to create authentic community content

• Monitor the health of the community using specific KPIs

Digital & Insights

• Manage and moderate Noovo’s digital community spaces (Facebook Group and others)

• Support owners with timely answers and resources

• Maintain an owner directory and geographic network

• Partner with Marketing to surface customer stories and UGC

Requirements & Qualification

• 3–5 years in community management, ambassador programs, or CX

• Proven ability to build and scale engaged communities

• Passion for van life, RVing, or overlanding

• Strong writer with a premium yet approachable voice

• Data-driven, organized, and calm under pressure

• Event-savvy and comfortable managing multiple workstreams

• Tech-savvy (Google Workspace, CRM tools) with an eye for design

• Ability to travel for national events

Compensation & Benefits

• up to $75,000 base salary

• Medical, dental, vision, and 401(k) with company match

• PTO, holidays, travel to national events

• Growth opportunities in a fast-scaling premium brand