What are the responsibilities and job description for the SON - Solution Engineer position at NOKIA?
Nokia of America Corporation, SON - Solution Engineer (Multiple Positions), Dallas, TX.
Perform installation and commissioning of Self Optimizing Network (SON) products and systems.
Participate in SON product software upgrades and ensure 24x7 end-to-end technical support.
Maintain lab servers to proper hardware, software and firmware levels for use in testing and problem-solving scenarios.
Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review system and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
Assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Troubleshoot issues, conduct knowledge sharing sessions, and determine need for technical escalations.
Implement continuous improvement practices for SON products and related systems to address high process efficiencies.
Implement proactive measures to address customer concerns.
Participate in customer and internal meetings representing Nokia SON / Network Management team.
Create and deliver Methods of Procedures (M.O.P) to the customer.
Adhere to customer response times per Service Level Agreements.
Provide measurable input into new products, processes, standards or operational plans in support of business strategies.
Analyze, develop and implement concepts and solutions as a subject matter expert.
Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%. #LI-DNI
Must have a Bachelor's degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 5 years of post-bachelor's progressive related work experience; OR a Master's degree or foreign equivalent Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 3 years of related work experience.
Of the required experience, must have 3 years of experience with the following:
Operating Systems: Linux and Windows;
Programming languages and tools: Python, Shell Scripting, Ansible, or Perl;
Virtualization: VMWare, and Openstack;
Databases: Oracle DB, Mongo DB, and MySQL; and
Technologies and protocols: Networking, GSM, UMTS, DIAMETER, XCAP, LDAP, IPv4/v6, TCP, IP, or DNS.
Domestic travel is required up to 50%.
Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%.
Employer will accept any suitable combination of experience of education, training or experience.
TO APPLY: Email CV to us.jobs@nokia.com with Job Code TX26-2408091 in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
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