District Manager

Summary

The District Manager serves as a strategic leader responsible for recruiting, developing, and managing a high-performing team of captive Property & Casualty (P&C) insurance agents. This role drives market growth, strengthens agency performance, and ensures operational excellence across the district. The District Manager provides hands-on coaching, business planning support, and leadership to both new and experienced agents while upholding company standards, compliance expectations, and long-term profitability goals.

This position requires a dynamic leader who excels in talent development, sales strategy, relationship management, and field operations. The District Manager plays a critical role in shaping agency culture, expanding market presence, and ensuring agents have the tools, training, and support needed to build sustainable, customer-focused businesses.
 

Essential Duties and Responsibilities

Other duties may be assigned.

• Agent Recruitment and Selection

• Lead full-cycle recruiting efforts to attract high-quality captive agents who align with company values and performance expectations.
• Utilize diverse sourcing strategies, networking, and community engagement to build a strong candidate pipeline.
• Conduct interviews, evaluate competencies, and make hiring recommendations based on company-approved standards.

• Training, Onboarding and Development
   
  • Collaborate on the development and delivery of new-agent classroom training, curriculum, and schedules.
  • Facilitate onboarding programs that establish strong foundational knowledge in P&C and Life products, compliance, sales processes, and customer service.
  • Provide structured coaching through the Career Launch program to help new agents build successful habits, prospecting strategies, and business development plans.

• Performance Management and Business Growth
   
  • Partner with Career Agents to develop individualized business plans, marketing strategies, and growth initiatives.
  • Conduct a minimum of two in-person agency visits per year to assess operations, identify opportunities, and provide targeted coaching.
  • Participate in joint case work to support agents in closing business and improving sales effectiveness.
  • Monitor performance metrics, identify trends, and implement corrective action plans when necessary.

• Leadership, Culture and Engagement
   
  • Serve as a visible leader who promotes a culture of professionalism, accountability, and continuous improvement.
  • Present and participate in Life Club, Career Builders, and other company meetings, contributing insights and best practices.
  • Encourage professional development for agents and self, completing at least one professional improvement activity annually.
  • Represent the company at required functions, community events, and industry activities.​​​​​​​

• Operational Excellence and Compliance
   
  • Ensure agents adhere to company policies, underwriting guidelines, and regulatory requirements.
  • Maintain awareness of claims practices, risk selection standards, and industry trends.
  • Communicate field issues, emerging risks, and market insights to senior leadership in a timely and accurate manner.
  • Manage district operations with strong organizational skills, sound judgment, and the ability to prioritize under pressure.

Education and Experience

Bachelor’s degree preferred; or three to four years of related experience and/or training; or an equivalent combination of education and experience

Prior experience in insurance sales leadership, agency management, or field operations strongly preferred.
 

Certifications

• P&C and Life & Health Agent Licenses (or willingness to obtain)
• FINRA registration preferred
• Valid driver’s license
   

Required Knowledge and Skills

• Strong personal computer skills
• In-depth knowledge of property/casualty and life insurance products
• Ability to manage agents and resolve field issues and conflicts
• Ability to identify adverse trends and communicate them promptly
• Knowledge of claims and claims practices
• Thorough understanding of insurance and policy contracts
• Ability to work independently and make fair, impartial risk-selection decisions
• Strong communication skills and creative problem-solving abilities
• Knowledge of organizational policies and procedures
• Ability to motivate others and maintain a broad, objective perspective
• Awareness of industry practices, challenges, and potential solutions
• Ability to work under pressure and adapt to shifting priorities to meet corporate goals
• Travel required, including some overnight stays
   

Physical Requirements

Work is performed in a typical office environment. The employee may occasionally lift and/or move up to 10 pounds.

The noise level in the work environment is usually moderate. 

Nodak Insurance Company complies fully with all federal, state, and local employment laws and shall provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by local, state or federal law.