Front Desk Support

Position Title: Front Desk Support Staff
Location: Walterboro/Hampton, SC
Schedule: Monday – Friday | 8:30 AM – 5:00 PM

Position Summary:
Seeking a professional and highly organized Front Desk Support Staff member for a short-term 8–12 week assignment. This role is essential to daily clinic operations, supporting providers, patients, scheduling, and financial processes.

Responsibilities:

Scheduling & Administrative Support

• Centralize scheduling for psychiatrists, nurse practitioners, clinicians, and service staff

• Make reminder, cancellation, and rescheduling calls

• Complete and process patient intakes

• Answer and route incoming calls

• Manage mail, faxes, and client correspondence

• Provide clerical support including reports and scheduling

• Ensure annual EMR documentation and electronic signatures are completed

Financial Responsibilities

• Conduct annual client financial reviews

• Route accounts receivable and maintain daily cash logs

• Update CIS and complete ticket corrections

• Maintain financial ledgers and post payments

• Collect payments and complete daily deposits

• Review balances with patients and encourage payment

• Update insurance and payment information at each visit and annually

Clinic & Telehealth Support

• Communicate with telehealth staff and coordinate services

• Gather and relay required patient information to providers

• Cross-train and provide coverage for administrative staff as needed

• Maintain office equipment, inventory, and professional lobby presentation

Minimum Requirements:

• High school diploma with two (2) years of clerical experience; OR

• Associate degree in related field; OR

• Three (3) years of clerical experience

• Spanish-speaking ability strongly desired

• Experience in a healthcare or behavioral health setting preferred

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Salary : $15 - $16