Territory Account Manager (Greater Boston)

Company Description

NOBL Beverages started with a mission to craft high-quality cold brew coffee infused with nitrogen for a smooth and creamy taste. Over time, the company expanded its offerings to include a diverse portfolio of innovative beverages made with fresh, locally sourced ingredients whenever possible, without artificial flavors. NOBL Beverages is dedicated to quality, using natural processing methods to preserve authentic flavors. From its humble beginnings in New Hampshire, the company has grown its distribution network to serve all of New England and beyond. Today, NOBL provides co-packing services for unique craft beverage brands, staying committed to innovation and excellence.

Role Description

The Territory Account Manager is responsible for managing all assigned accounts in and surrounding area and for account representation within the territory. The account manager is also responsible for expanding the territory by adding new accounts via inbound leads, networking existing accounts and cold calling potential new accounts. In general, the Territory Account Manager is responsible for growing and nurturing the established territory while looking for ways to grow NOBL’s brand and presence within their designated territory. This involves communicating our brand and production process as well as having an intimate knowledge of our products and our distribution partners. The Territory Account Manager is also responsible for fielding customer inquiries within their territory (both inbound and outbound) related to new customer set-up, expanded offerings, and ongoing maintenance issues or overall account concerns.

Role Overview

The Territory Account Manager will oversee a defined geographic territory, serving as the primary point of contact for assigned accounts while identifying and onboarding new customers. This role requires strong communication skills, a consultative sales approach, and the ability to collaborate closely with internal teams including sales, operations, and marketing.

Territories may expand or shift over time as the company grows, with appropriate notice provided.

Key Responsibilities

• Manage and grow relationships with existing assigned accounts
• Prospect and develop new customers within the assigned territory
• Handle inbound and outbound sales leads
• Identify customer needs and recommend appropriate products and solutions from NOBL’s beverage portfolio
• Maintain strong, long-term client relationships through regular communication and on-site visits throughout the territory. (Greater Boston)
• Collaborate with Sales, Marketing, and Operations teams to support customer success and new opportunities
• Accurately log activities, opportunities, and account updates in the company CRM
• Meet or exceed assigned sales goals and performance objectives
• Serve as a liaison for customer questions or concerns and coordinate solutions internally when needed
• Represent the brand professionally in all customer interactions
• Operate with a safety-first mindset at all times
• Complete additional duties as assigned

Qualifications

• Previous experience in sales, account management, or territory management preferred
• Strong interpersonal and relationship-building skills
• Self-motivated with the ability to manage time and territory independently
• Comfortable working in a field-based role with regular travel
• Organized, detail-oriented, and comfortable using CRM systems
• Passion for food, beverage, hospitality, or consumer brands is a plus