Development Specialist- Donor Relations

Job Description:

Position Summary:

The Development Specialist is an integral part of the Development team’s innovation and execution by serving an active support role for each of the campaign areas executed throughout the fiscal year in support of reaching the overall annual fundraising goal. The Development Specialist, in conjunction with the Director of Development, plays an integral role within the Development Department by executing assigned initiatives related to fundraising and prospect / donor relations. The specialist will compile metrics information (weekly, monthly, quarterly, annually) and will be responsible for tracking how well the Development Department is meeting their metrics. The Development Specialist will also serve as the secondary contact for the Vehicle Donation program by accepting vehicle donations both online and in person, performing the necessary paperwork and problem-solving vehicle transactions resulting in a seamless donation process for the donor.

Essential Job Functions and Responsibilities:

1. Serve as an integral part of the Development team’s innovation and execution by serving in an active role for each campaign and appeal being executed throughout the year.
2. Record donations on an ongoing basis in the donor database and generate donor acknowledgements, including tax documents, thank you letters, and other communications.
3. Maintain digital and print filing systems for department, including all correspondence, fundraising materials, expense reports, donation receipts, and any other archived records.
4. Serve as the resident expert on the donor database and ensure other team members are knowledgeable in all its functions. The specialist will also design and run reports, oversee database maintenance, and serve as the point person for TNC with the donor database customer service team.
5. Direct responsibility for the growth and maintenance of Tommy Nobis Center’s Sustaining Donor program. In addition, direct responsibility for supporting all external (third party) fundraising appeals, as well as prospecting, developing, and implementing at least one new external fundraising opportunity each year.
6. Serve as the secondary contact for Tommy Nobis Center’s Vehicle Donation program, including accepting vehicle donations both online and in person. The specialist will resolve or help to resolve any vehicle donation questions by donors.
7. Participate in cultivation and prospect / donor stewardship. Responsible for prospect research for all areas of Development.
8. Prepare written responses or replies by phone or email to requests for information. Determine the course of action needed.
9. Support the Administrator in the compilation of metrics information (weekly, monthly, quarterly, annually) as needed.
10. Play an active role for events and other committees, including taking meeting minutes, compiling committee memos/materials, and ensuring they are shared with committee members in a timely manner.
11. Cultivate, track and secure all in-kind gifts for Tommy Nobis Center throughout the year, including those for the Galaxy of Stars event.
12. Ensure the Development Department’s portion of the Tommy Nobis Center website is accurate and up to date with Communications.
    1. Serve as backup for front office.
    2. Assist with other specific projects as assigned.

Education:

• College degree in business administration or related field preferred, or
• Two years college/vocational-technical training with one-year practical experience preferred,
• 3 years equivalent knowledge and experience preferred.

Other Qualifications or Requirements:

• Mission driven, guided by core values and a pleasure to work with.
• Emphasis on excellent customer service while working with internal (employees) and external customer/donors.
• Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Must be highly organized and accurate in completing work assignments.
• Strong oral & written communication skills.
• Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Ability to maintain confidentiality with assigned duties.
• Ability to manage upward to foster Director efficiencies.
• Possesses a working knowledge of Windows environments in Word, Excel, Outlook & PowerPoint.
• Knowledge of secretarial, office administrative procedures, and knowledge of the use of standard office equipment such as copiers, scanners, fax machine, etc.
• Position continually requires demonstrated tact and diplomacy.
• Must pass a drug screen and background check.
• Eligibility to work in the United States.