Maintenance Director

MAINTENANCE DIRECTOR

POSITION OVERVIEW

The Maintenance Director is responsible for overseeing all aspects of the organization's maintenance operations, including team leadership, capital project coordination, vendor management, and strategic planning. This role requires a motivating leader who can drive operational excellence, cost optimization, and team development while ensuring the highest standards of property maintenance and compliance.

KEY RESPONSIBILITIES

Team Leadership Management

• Oversee and direct the entire maintenance team, including on-site and remote team members

• Conduct weekly Maintenance Technician Work Tier Payroll reviews and administration to ensure

productivity and performance standards

• Provide ongoing training and development opportunities for junior maintenance staff to build

technical skills and career advancement

• Foster a culture of accountability, safety, and continuous improvement across the maintenance

department

• Support the Supervisor for staffing levels, scheduling, and workload distribution to optimize efficiency

Capital Projects Strategic Planning

• Coordinate capital expenditure (CapEx) projects with Asset Managers and Owners for approval and

implementation

• Lead planning, budgeting, and execution of larger-scale maintenance projects

• Serve as primary liaison with vendors, utility companies, and municipal authorities on major projects

• Develop long-term maintenance strategies and preventive maintenance programs

• Monitor project timelines, budgets, and quality standards to ensure successful completion

Vendor Supplier Management

• Ensure compliance with preferred supplier programs to maximize cost savings

• Lead ongoing negotiations with suppliers for cost reductions and service optimizations

• Negotiate bulk purchases of supplies where appropriate to increase efficiency and reduce expenses

• Evaluate vendor performance and maintain strong relationships with key partners

• Research and recommend new vendors and products that improve quality or reduce costs

Financial Inventory Manage

• Collaborate with accounting department for accurate inventory tracking and reconciliation

• Develop and manage the maintenance department budget, identifying cost-saving opportunities

• Monitor expenses against budget and provide regular financial reporting

• Implement inventory control systems to minimize waste and ensure adequate stock levels

• Analyze spending patterns and recommend process improvements

Compliance Quality Assurance

• Ensure all maintenance activities comply with local, state, and federal regulations

• Maintain safety standards and oversee proper training on safety protocols and equipment

• Conduct regular property inspections to identify maintenance needs and ensure quality standards

• Develop and maintain standard operating procedures for maintenance operations

• Ensure proper documentation and record-keeping for all maintenance activities

Emergency Response Problem Solving

• Serve as escalation point for complex maintenance issues and emergency situations

• Support Supervisor in emergency response protocols and ensure team readiness

• Make critical decisions regarding urgent repairs and resource allocation

• Coordinate with other departments during crisis situations

• Comply with NOAH crisis management protocols

QUALIFICATIONS

Required:

• 5 years of progressive construction, maintenance and/or facilities experience in commercial or

residential property management

• Experience in a supervisory or management role

• Working knowledge of building systems including HVAC, plumbing, electrical, and structural

components

• Proven track record of successful vendor negotiations and cost management

• Excellent leadership and team development skills

• Strong project management capabilities with experience managing CapEx projects

• Proficiency with maintenance management software and Google Workspace Suite

• Valid drivers license and reliable transportation

Preferred:

• Bachelor's degree in Facilities Management, Engineering, or related field

• Professional certifications (CPM, CFM, or similar)

• Experience managing remote/distributed teams

• EPA Universal certification

• Knowledge of relevant building codes and regulations

• Experience with preventive maintenance program development

CORE COMPETENCIES

• Strategic thinking and planning

• Financial acumen and budget management

• Vendor negotiation and relationship management

• Team leadership and staff development

• Problem-solving and decision-making

• Communication and interpersonal skills

• Organizational and time management abilities

• Attention to detail and quality focus

PHYSICAL REQUIREMENTS

• Ability to walk properties and conduct site inspections

• Occasional lifting up to 50 pounds

• Ability to work in various weather conditions and environments

• On-call availability for emergency situations

COMPENSATION and BENEFITS

Competitive salary commensurate with experience, plus comprehensive benefits package including

• Health insurance, retirement plan, paid time off, and professional development opportunities.