What are the responsibilities and job description for the Supervisory IT Specialist position at NOAA Office of Human Capital Services (OHCS)?
This position is also announced under vacancy number NMFS AKRO-26-12968572-DE, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.
Qualifications:
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/
EDUCATION: There is no positive education requirement for this position.
To qualify for the 2210 series:
IT COMPETENCIES: For all positions individuals must also have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
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SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify at the ZP-4 or GS-13 level:
SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the ZP-3 or GS-12 in the Federal service. Specialized experience MUST include all of the following:
- Performing technical support to a program for the integration of Information Technology (IT) systems (i.e. installations, configurations, system development, etc.); and
- Providing technical guidance and direction to program personnel on IT systems (i.e. operations procedures, systems performance, installation, maintenance, updating hardware and software, etc.).
Responsibilities:
As a Supervisory IT Specialist, you will perform the following duties:
- Serve as technical Supervisor of subordinates in planning and distributing work to be completed in accordance with short and long-term priorities. Provide feedback on training and performance needs of personnel.
- Provide technical oversight on effective design, development, integration, implementation, and operation of all management information systems and equipment.
- Provide technical security advice on threats and vulnerabilities to properly assess risks and determine effective measures to minimize risks with systems.
- Provide troubleshooting to resolve issues with Information Technology (IT) hardware and software systems.
Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.
Salary : $120,348