What are the responsibilities and job description for the Scheduling Coordinator position at No Worries Care Tacoma?
About Us
No Worries Care is a locally owned and operated in-home care agency serving the greater Portland area since 1997. We provide dependable, compassionate, personalized care that helps seniors and adults with disabilities stay independent in their own homes. Our office is in Tigard, and our care teams serve clients in Portland, Beaverton, Lake Oswego, Tualatin, Hillsboro, and the surrounding communities.
Position Overview
We are hiring a Scheduling Coordinator to own the daily caregiver schedule and keep every client shift covered. You will match caregivers to clients, solve same-day coverage problems, and be a steady point of contact for both. This is a fast-paced office role for someone who stays calm when the plan changes.
What You'll Do
Build and maintain daily and weekly caregiver schedules
Match caregivers to clients based on availability, skills, location, and care plan fit
Communicate assignments and changes clearly to caregivers and clients
Handle call-offs, shift swaps, and emergency coverage
Partner with the client services team so coverage matches each care plan
Track caregiver availability, overtime, travel time, and compliance requirements
Keep scheduling software and internal records current
Help onboard new caregivers into the schedule
Support caregiver retention through direct, timely communication
What You Need
2 years of scheduling, staffing, dispatch, or logistics coordination experience
Strong organizational and multitasking skills
Clear, professional verbal and written communication
Ability to work calmly under pressure and adjust to last-minute changes
Comfort with scheduling software and Excel or Google Sheets
Reliable, punctual, and detail-oriented
Customer service mindset with genuine empathy for clients and caregivers
Nice to Have
Home care, home health, senior care, or healthcare staffing experience
Familiarity with caregiver and client matching and geographic routing
Schedule and Location
Full-time, Monday through Friday, in our Tigard office.
Compensation and Benefits
$27.00 per hour
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k)
Apply
If you like solving puzzles that matter, we would like to meet you. Apply today!
Salary : $27