What are the responsibilities and job description for the Home Care Scheduling Coordinator position at No Place Like Home?
Benefits:
Home Care Scheduling Coordinator – Behind-the-Scenes Hero of Care
No Place Like Home Senior Services
Full-Time • Hybrid (Office Remote) • Garner, NC
Why This Role Matters
Every successful caregiver visit starts with a dependable schedule. As our Scheduling Coordinator, you are the one who keeps everything moving by balancing caregiver availability, client needs, time-off requests, and the inevitable last-minute curveballs. You ensure seniors receive consistent, compassionate care, and caregivers enjoy stable, well-matched shifts.
At No Place Like Home Senior Services, scheduling is the heartbeat of our agency, and you will be the one keeping it steady.
What We Offer
If you are ready to be the logistical backbone of a supportive, mission-driven team, we would love to meet you. Apply today and help us make every day meaningful for seniors and caregivers at No Place Like Home Senior Services.
- Weekly Pay
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
Home Care Scheduling Coordinator – Behind-the-Scenes Hero of Care
No Place Like Home Senior Services
Full-Time • Hybrid (Office Remote) • Garner, NC
Why This Role Matters
Every successful caregiver visit starts with a dependable schedule. As our Scheduling Coordinator, you are the one who keeps everything moving by balancing caregiver availability, client needs, time-off requests, and the inevitable last-minute curveballs. You ensure seniors receive consistent, compassionate care, and caregivers enjoy stable, well-matched shifts.
At No Place Like Home Senior Services, scheduling is the heartbeat of our agency, and you will be the one keeping it steady.
What We Offer
- Competitive pay with performance-based bonuses
- Hybrid work flexibility (remote in-office)
- Weekly pay and a people-first culture
- Supportive leadership that values your problem-solving strengths Opportunities for long-term growth as our agency expands
- Own the schedule: Build, maintain, and confirm caregiver schedules at least two weeks out while tracking daily changes in real time
- Match thoughtfully: Pair caregivers and clients based on skills, location, compatibility, and consistency
- Respond quickly: Maintain an up-to-date on-call list and resolve call-outs or emergencies in minutes, not hours
- Communicate clearly: Send timely updates to caregivers, clients, and management through phone, text, and scheduling software
- Support HR: Assist with occasional interviews, onboarding new hires, and providing insight that promotes retention Stay organized: Update records, coordinate client appointments, and ensure compliance with agency and state standards
- Home care scheduling experience is required; this is not an entry-level role
- Experience as a scheduler, staffing coordinator, or dispatcher in home care, healthcare, or similar environments
- Strong proficiency with scheduling platforms and Microsoft Office
- Excellent multitasking skills with sharp attention to detail
- Calm, empathetic communication style, especially when handling urgent scheduling issues
- High school diploma or GED (business or healthcare coursework preferred)
- Bilingual (English/Spanish) is a strong plus
- Positive, proactive team mindset
- Ability to work a hybrid schedule (3 days in office / 2 days remote)
- Availability outside a traditional 9 to 5, as scheduling needs may arise after hours Ability to begin training immediately upon hire
If you are ready to be the logistical backbone of a supportive, mission-driven team, we would love to meet you. Apply today and help us make every day meaningful for seniors and caregivers at No Place Like Home Senior Services.
Flexible work from home options available.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.