What are the responsibilities and job description for the Maintenance Technician position at NM Residential?
NM Residential is seeking an experienced Maintenance Technician to join our dynamic team at our beautiful apartment community, The Westbury Apartments, located in North Olmsted, OH.
The Maintenance Technician is responsible for ensuring that all physical aspects of the property meet company standards and comply with applicable laws. This includes troubleshooting and repairing apartment systems such as plumbing, electrical, HVAC, carpentry, appliances, painting, and drywall. This position operates within and contributes to an environment that complies with Fair Housing laws and Equal Employment Opportunity standards.
Key Responsibilities
- Troubleshoot and repair plumbing, electrical, HVAC, carpentry, appliances, painting, and drywall issues
- Respond to and prioritize resident work orders, ensuring timely completion
- Prepare vacant units for new residents, meeting company standards and checklist requirements
- Maintain the exterior grounds, including seasonal duties such as pool maintenance
- Conduct property walk-throughs to identify and resolve maintenance issues
- Perform on-call duties as scheduled and respond promptly to emergency maintenance requests
- Attend staff meetings and trainings as required
Technical Maintenance Responsibilities
- Appliance Repair – Troubleshoot and repair washers/dryers, water heaters, pumps, and transmissions
- Carpentry – Install cabinetry, doors, hardware, drywall, windows, and shelving using hand and power tools
- Electrical – Replace outlets, switches, light fixtures, and circuit breakers; use test equipment safely
- HVAC – Change filters, clean coils, troubleshoot systems using schematics, and perform repairs (EPA certification preferred)
- Plumbing – Repair and replace fixtures, valves, and water heaters; work with copper, PVC, and CPVC materials
- Pool/Spa Care – Clean filters, test chemicals, perform pump/motor repairs, and maintain safety standards
Qualifications
- Education: High school diploma or equivalent (required)
- Experience: Minimum of 3 years of prior maintenance experience (required)
- Licenses/Certifications:
- Valid driver’s license (required)
- EPA Universal Certification (preferred)
Skills and Abilities
- Strong analytical, organizational, and communication skills
- Ability to handle multiple tasks and projects simultaneously
- Responsiveness to the needs of residents, contractors, and management
- Must provide personal hand and power tools (e.g., drills, saws, screwdrivers, plumbing tools)
- Detail-oriented, dependable, and self-motivated
Schedule
- Monday through Friday, 8-hour shift
- On-call rotation required for emergencies
Employee Benefits
- Direct Deposit
- Life Insurance Policy
- Major Medical Health Care
- Vision and Dental Coverage
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Paid Time Off