What are the responsibilities and job description for the NL-26-039 HPC Application Manager position at nLogic?
nLogic is currently seeking an HPC Application Manager to join our team in Dayton, OH.
As an HPC Application Manager, you will be responsible for the full lifecycle management of a defined portfolio of scientific and engineering software. Your primary focus will be ensuring the stability, performance, and availability of this software for users within a large-scale High-Performance Computing (HPC) environment. This position directly supports the research and development activities of the user community.
The Application Manager is part of a larger team of system administrators, engineers, and support specialists responsible for operating and maintaining the HPC infrastructure. The team environment values methodical problem-solving, adherence to established procedures, and a strong commitment to user support.
Responsibilities
We offer a comprehensive benefits package including health insurance, Employee Stock Ownership Plan (ESOP), 401(k) retirement plan, paid time off, and additional supplemental benefits, such as professional development support.
Qualified candidates should complete their application to be considered for the opportunity.
As an HPC Application Manager, you will be responsible for the full lifecycle management of a defined portfolio of scientific and engineering software. Your primary focus will be ensuring the stability, performance, and availability of this software for users within a large-scale High-Performance Computing (HPC) environment. This position directly supports the research and development activities of the user community.
The Application Manager is part of a larger team of system administrators, engineers, and support specialists responsible for operating and maintaining the HPC infrastructure. The team environment values methodical problem-solving, adherence to established procedures, and a strong commitment to user support.
Responsibilities
- Software Management: Install, configure, and maintain complex software packages on multiple Linux-based HPC systems.
- User Support: Provide direct technical support by responding to and resolving user-submitted ServiceNow tickets for the assigned application portfolio.
- Troubleshooting: Diagnose and resolve complex application failures, including OS-level issues such as library dependencies and driver conflicts.
- Validation & Testing: Test and validate application functionality through system changes like maintenance, OS upgrades, and new system deployments.
- Maintenance: Deploy software patches and updates to resolve bugs and address security vulnerabilities.
- Compliance: Ensure all software management tasks adhere to established Standard Operating Procedures (SOPs), including formal Request for Change (RFC) processes.
- Collaboration: Collaborate with internal technical teams and external software vendors as necessary to resolve complex issues.
- An active, in-scope Secret Security Clearance is required for this position
- Active 8570.01M/IAT-II certification.
- A Bachelor's degree and 8 years of related experience, OR an equivalent combination of education and experience including at least 2 years in an HPC environment.
- Demonstrated experience installing and managing software in a Linux/UNIX command-line environment.
- Experience with shell scripting (e.g., Bash, Perl, Python, Lua) in a Linux environment.
- Experience troubleshooting software installation and runtime issues (e.g., library dependencies, environment variables).
- Experience with installing, configuring, and troubleshooting MATLAB in an HPC context.
- Experience providing user support via a ticket-based system (e.g., ServiceNow).
- Experience compiling applications from source code (e.g., using GNU Make, CMake), particularly for GPU-enabled codes using platforms like CUDA or KOKKOS.
- Strong, methodical problem-solving skills for diagnosing application-level issues.
- Excellent detail-orientation with the ability to follow complex procedural and administrative protocols.
- Ability to clearly convey technical information to users of all skill levels.
- Ability to work effectively as part of a larger technical team within defined role boundaries.
- Ability to work a designated schedule while maintaining attendance and punctuality.
- Demonstrated ability to rapidly learn the technical specifics of new and complex software packages.
- Familiarity with common HPC technologies, including schedulers (PBSPro, SLURM), interconnects (InfiniBand), and architectures (Cray EX, Linux clusters).
- Experience with HPC package managers (Spack) and version control systems (GitLab).
- Experience supporting other scientific applications such as Tecplot, FieldView, Pointwise, or GitLab Runner.
- Work Model: On-site
- Travel: Minimal
- Work Hours: Standard
We offer a comprehensive benefits package including health insurance, Employee Stock Ownership Plan (ESOP), 401(k) retirement plan, paid time off, and additional supplemental benefits, such as professional development support.
Qualified candidates should complete their application to be considered for the opportunity.