What are the responsibilities and job description for the Project Manager with OSS/BSS position at NLB Services?
Position – Project Manager with OSS/BSS
Location – St. Louis, MO/ Charlotte, NC / Denver, CO
Employment type: Contract
Job description:
Role Summary
We are seeking an experienced Project Manager to lead end-to-end delivery of OSS/BSS projects for telecom clients. The role involves managing scope, schedule, budget, risks, stakeholders, and cross-functional delivery teams across the full project lifecycle.
Key Responsibilities
- Plan, execute, and deliver OSS/BSS projects, including billing, CRM, order management, provisioning, service assurance, network inventory, and integrations.
- Define project scope, timelines, resource plans, budgets, and delivery milestones.
- Manage cross-functional teams, vendors, architects, business analysts, developers, and testing teams.
- Track project progress, RAID items, dependencies, changes, and risks; drive timely corrective actions.
- Coordinate requirements gathering, solution design, development, SIT/UAT, data migration, deployment, and post-go-live support.
- Communicate project status, escalations, and recommendations to clients and senior management.
- Ensure delivery meets quality, contractual, and client expectations while managing scope creep.
Required Skills:
- Strong telecom OSS/BSS domain knowledge and familiarity with system integrations, APIs, and data flows.
- Proven experience delivering complex telecom projects on time, within budget, and to quality standards.
- Experience with Agile/Waterfall delivery, project governance, and RAID management.
- Excellent stakeholder management, communication, negotiation, and leadership skills.
- Proficiency with Jira, MS Project, Confluence, Excel, and project reporting tools.
- Bachelor’s degree in Engineering, Computer Science, or a related field; PMP/PRINCE2/Agile certification is highly preffered.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.