What are the responsibilities and job description for the Assistant Practice Manager position at NKC Health Medical Group?
Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission.
NKC Health Total Weight Loss clinic is hiring an Assistant Practice Manager! If you’re looking for a great opportunity to impact our communities, join our NKC Health team!
Why NKC Health Medical Group?
- Comprehensive Benefits (Medical, Dental, Vision, Life, FSA)
- Employer matched retirement plan
- Competitive wages
- Paid time off for personal/vacation/sick
- Six paid holidays per year
- Educational assistance
- Day shift schedules
What does an Assistant Practice Manager do?
Under the direction of the leadership this position is responsible for supervising one or more areas of staff within the practice. Oversees the daily operations and outcomes of the practice staff by aligning team members with NKC Health guidelines and ensuring standard procedures and operations are executed efficiently.
What does a typical day on the job look like?
- Monitors clinic staff performance levels to ensure staff appointments are scheduled efficiently to meet provider and patient expectations while maximizing volume. Establishes adequate staff to ensure timely patient visits. Plans, organizes and supervises workflow to ensure maximum physician scheduling and monitors productivity to ensure standards are met.
- Ensures proper maintenance and functioning of office equipment; maintains appropriate inventory of supplies and equipment while minimizing office expenses and operating within the approved budget.
- Participates in talent life cycle management, including recruiting, hiring, onboarding, orientation, mentoring, development, engagement, retention, performance management and time keeping. Produces and maintains work schedule; authorizes time off requests.
- Establishes and maintains open and effective communication with all staff members and providers. Ensures providers are engaged with decisions and changes that impact office; helps providers meet quality and productivity measures.
- Coordinates clinic operations and activities to ensure efficient and high-quality service is delivered within all areas of the clinic. Maintains a safe patient and work environment; works with patients to resolve concerns, billing issues, service issues. Participates in and initiates process improvements.
What are the requirements for the job?
- High school diploma or GED; bachelor’s in healthcare administration, Business or other related field preferred
- Minimum 3 years’ experience in medical office setting. Supervisory or leadership experience preferred.
- Clinical background preferred; effective problem-solving skills.
- Excellent interpersonal and verbal and written communication skills, with a strong service mentality
Our North Star:
Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more.
NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.