What are the responsibilities and job description for the Director of Operations and Innovation position at NJ Department of Banking and Insurance?
The New Jersey Department of Banking and Insurance seeks an entrepreneurial, forward-thinking leader to enhance operational effectiveness, and drive modernization and innovation at the Department.
This role will work directly with the Commissioner and Chief of Staff, as well as senior leaders across the organization, to shape and implement new policies, drive process and system improvements, and create operations strategies to improve Department efficiency and effectiveness.
The Director will also work with the New Jersey Innovation Authority to identify, prioritize and implement opportunities for modernization, streamlining and improving engagement with our customers and constituents.
In addition, as artificial intelligence becomes more prevalent across the financial industry, the Director will help spearhead Department efforts on use of AI – both internally on potential Department workstreams, and externally as we contemplate appropriate usage by the companies we regulate.
Ideal candidates will have experience leading projects in areas such as: systems design, workforce training, process improvements, customer experience (UX design), operations and strategic planning, new technologies, and management consulting.
This will be a new role at the Department, requiring a self-starter who works well with different levels and functions, and can drive a project from design to completion – planning, securing organizational buy-in, establishing metrics, overseeing implementation, troubleshooting issues and measuring results.
Salary : $165,000 - $180,000