Accounts Receivable Representative

Job Summary:

The Account Receivable Representative is responsible for assisting the Finance Manager and Accounts Receivable Specialist in the streamlining of standard operating procedures and processes, resolution of reconciliation and process issues with large, complicated accounts, safeguarding the cash and accounts receivable assets of the Company, and assisting the Finance Manager in special projects as assigned.

Essential Functions:

• Escalation contact for collection calls made by Accounts Receivable Specialist.
• Discontinued account processing.
• Provide ongoing documentation of department responsibilities and train team as needed.
• Coordinate cash application investigations.
• Perform large or complex account reconciliations as directed by supervisor.
• Process and post cash payments during critical times (i.e. period ends).
• Review, process, and track credits.
• Process account holds both temporary and for discontinued customers includes maintaining holds using the Service Hold Report – Weekly Report.
• Perform one-time billing as instructed.
• Update daily metrics.
• Bank reconciliation (ACH, checks, & credit cards)
• Linking accounts, statement modifications, address updated, general account maintenance, email billing setup, Nixon Connect
• Short payment report – adjustments, general account clean up
• Tax exemption – obtaining certificate, identifying adjustment, working with customer on payment
• Monthly reports – Loss/Gain Business, AR Aging, Over 60 calculation, etc.
• Statement generation and mailing
• All other duties as assigned.

Required Skills & Abilities:

• Relevant experience with significant achievements and outstanding performance.
• Five or more years of progressive administrative experience, ideally with two-plus years of high-quality support for C-level executives in a fast-paced environment.
• Expert level in Microsoft Office products including Outlook, Word, Excel, and PowerPoint.
• Must have well developed professional written and oral communication skills. 
• Basic math skills, organizational and analytical skills, efficient multi-tasking abilities, ability to work independently with limited supervision and working in a team environment.
• A solid understanding of business and management principles.
• Experience in other areas including operations, marketing, sales, HR, finance, and/or IT is a plus.
• Calm, friendly, approachable, and presents a professional image.
• Excellent listening, written, and verbal communication skills.
• Good people skills and the ability to manage expectations, maintain composure when dealing with challenging situations, influence, and negotiate. 
• Has very high integrity and handles confidential issues with discretion.  
• Highly resourceful and exercises good judgement in a wide variety of situations.
• Possesses good analytical, thinking, and problem-solving skills.
• Displays passion, drive, and enthusiasm.
• Proven ability to work independently, lead projects, and complete tasks. 
• Highly organized and great at developing and executing detailed plans.
• Exceptional productivity, time management, and prioritization skills.
• Copes effectively with complexity and quickly adjusts to changing priorities.
• Coursework in business and/or computer software a plus.
• Good working knowledge and skill in operating computers, data entry, and office equipment, etc., required.
• Working knowledge of MS Excel and MSWord is required.  

Physical Requirements:

Typical office environment. Extensive use of hands to use computer, phone. Largely sedentary, working at desk.

Required Credentials:

• High School Diploma is required. A bachelor’s degree is preferred.

Disclaimer:

This description does not state or imply that the duties listed above are the only duties to be performed by the Associate. Associates are required to follow job-related instructions and perform other job-related activities requested by their supervisor. All requirements are subject to possible modifications in order to provide a reasonable accommodation to individuals with physical or mental disabilities as defined in the Americans with Disabilities Act. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other Associates.

Nixon Medical is an equal opportunity employer.