QC Team Lead

About Us:

Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is a global leader in spark plug and oxygen sensor design, driven by technology, innovation, and world-class quality. Today, that tradition continues as we transform our organization’s portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.

Summary:

The QC Team Leader leads a team of Quality Technicians and ensures final products conform to quality specifications and customer requirements through technical and analytical methods. This third-shift role (Monday-Friday, 10:00 PM-6:00 AM) involves evaluating customer engineering and final product quality requirements, verifying process and product compliance, maintaining specialized testing equipment, and providing troubleshooting and problem-solving support. The role reports to the QC Supervisor. The ideal candidate brings front-line leadership skills, a strong technical and analytical background, and a commitment to quality and customer focus.

Classification: Hourly

Work Model: Onsite

Responsibilities:

• Ensure process achievements and promote customer focus throughout the organization.
• Lead associates and provide feedback to managers for evaluations.
• Carry out preventive maintenance on specialized testing equipment as needed.
• Assist with evaluating customer engineering and final product quality requirements.
• Verify that processes and products comply with specifications.
• Confirm that final products conform to quality specifications and customer requirements using technical and analytical methods.
• Provide troubleshooting and problem-solving assistance as required.
• Function as an emergency First Responder per the WVSM Manual.
• Perform housekeeping duties, including 5S (Sort, Set in Order, Shine, Standardize, Sustain).
• Promptly report any abnormalities to management.
• Complete other duties as management assigns.
• Adhere to all company policies and procedures as applicable.

Qualifications:

• Two years of post-secondary education, related work experience, or a combination of both required.
• High school diploma or GED required.
• Proficiency in MS Office (Excel, Access, Word, etc.) and intermediate computer skills required.
• Required to complete continuing education courses as mandated by management.
• Front-line leadership experience.
• Knowledge of blueprint interpretation, metrology, and statistical analysis.
• Working knowledge of SAP and Casco.
• Strong technical, mechanical, and analytical skills.
• Proven problem identification and resolution skills.
• Excellent organization, planning, and administration skills.
• Effective communication skills.
• Capable of multitasking and managing multiple priorities.
• Adaptable to changing needs in a fast-paced manufacturing environment.
• Calm and effective in stressful situations.
• Skilled at managing time effectively for self and direct reports.
• Highly tactful and diplomatic, with the ability to maintain confidentiality.
• Manufacturing and quality assurance/control experience preferred.

Physical Requirements & Work Environment:

This role requires seeing and hearing (correctable), communicating verbally, and working around normal manufacturing hazards.

What We Offer:

• Comprehensive Health Benefits: Medical, dental, vision, and life insurance.
• Financial Security: Short-term and long-term disability coverage.
• Retirement Savings: 401(k) plan with a generous company match of up to 6%.
• Time Off: Generous paid time off, including vacation, sick leave, and holidays.
• Work-Life Balance: Paid maternity and paternity leave.
• And much more!

Equal Employment Opportunity Statement:

Niterra is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Notice to Staffing Firms:

Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.

California Privacy Notice:

If you are a California resident, please review our CCPA Notice to learn more about how we collect personal information from applicants and the purposes for which that information is used.