What are the responsibilities and job description for the Product Specialist position at Niterra North America, Inc.?
About Us:
Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is a global leader in spark plug and oxygen sensor design, driven by technology, innovation, and world-class quality. Today, that tradition continues as we transform our organization’s portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.
Summary:
The Product Specialist supports the Product team by managing workflow processes, producing SAP-based sales and operational reports, and maintaining product data across all product lines. This role helps run assigned product lines day-to-day, including competitive analysis, market research, and product program development, to support marketing, sales, and corporate growth objectives.
Classification: Salary, Non-Exempt
Work Model: Hybrid
Responsibilities:
- Launch and actively monitor new workflow processes, ensuring tasks progress smoothly and efficiently through each stage.
- Communicate regularly with task owners to track status, identify potential delays, and proactively resolve bottlenecks to keep deliverables on schedule.
- Generate and analyze routine workflow status reports to maintain visibility, monitor key performance metrics, and provide clear progress updates to leadership.
- Use SAP Analyzer to generate and analyze detailed sales reports by product line, monitoring performance metrics and revenue trends.
- Run routine SAP reports on inventory levels, pricing structures, and order and workflow statuses to maintain operational visibility.
- Support the day-to-day management and progress of assigned product lines, including competitive analysis and product research.
- Assist the Product team with planning, organizing, maintaining, and controlling product data across all product lines, including packaging, cross-reference, pricing, and related data, to support marketing, sales, and corporate growth objectives.
- Participate in executing product strategies, market and product research, and product development initiatives.
- Collaborate with the Product team to develop and deliver product programs and data that address customer needs and capitalize on market opportunities.
- Help develop, analyze, and communicate quality and customer satisfaction reports.
- Develop competitive analysis materials that evaluate products against key competitors and identify market opportunities.
- Travel as necessary to support business needs.
- Perform other job-related tasks as assigned.
- Adhere to all company policies and procedures as applicable.
Qualifications:
- 2 years of automotive industry experience is required.
- A High school diploma or GED is required.
- Experience working with data, marketing, and/or statistical processes.
- Ability to understand Niterra products, materials, and applications.
- Strong research, analytical, and problem-solving skills.
- Advanced proficiency in Microsoft Office (including Excel) and Google Workspace.
- Excellent oral and written English communication skills.
- Bachelor’s degree in Marketing preferred, or an equivalent combination of education and experience.
Physical Requirements & Work Environment:
This role requires operating a vehicle, business travel, lifting up to 40 lbs., and working around normal office and travel-related hazards.
What We Offer:
- Comprehensive Health Benefits: Medical, dental, vision, and life insurance.
- Financial Security: Short-term and long-term disability coverage.
- Retirement Savings: 401(k) plan with a generous company match of up to 6%.
- Time Off: Generous paid time off, including vacation, sick leave, and holidays.
- Work-Life Balance: Paid maternity and paternity leave.
- And much more!
Equal Employment Opportunity Statement:
Niterra is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Notice to Staffing Firms:
Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.
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