What are the responsibilities and job description for the Customer Service/Sales Representative position at NINE TAILS SMOKE SHOP?
Job Summary
We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! In this role, you will be the friendly face and voice of our company, providing exceptional support to our customers while actively promoting our products and services. Your enthusiasm and communication skills will help build lasting relationships with clients, ensuring their needs are met with professionalism and care. This paid position offers an exciting opportunity to develop your sales expertise, enhance your customer service abilities, and grow within a vibrant organization dedicated to excellence.
Responsibilities
- Engage with customers via phone, or in person to address inquiries, provide product information, and resolve issues promptly
- Assist customers in selecting products or services that best meet their needs, demonstrating strong sales techniques and product knowledge
- Process transactions accurately using cash handling procedures and data entry systems
- Deliver exceptional customer support by practicing professional phone etiquette and clear communication skills
- Collaborate with team members to ensure client satisfaction and achieve sales targets in a fast-paced call center environment
Skills
- Multilingual abilities are highly valued to serve diverse customer bases effectively
- Bilingual proficiency in English and additional languages enhances communication and client engagement
- Strong sales aptitude combined with excellent customer service skills to foster trust and loyalty
- Experience with outbound calling, call center operations, or customer support roles is preferred
- Demonstrated analysis skills for understanding customer needs and offering tailored solutions
- Ability to handle cash transactions accurately while maintaining integrity during cash handling procedures
- Excellent phone etiquette coupled with clear verbal communication skills for professional interactions
Join us today to be part of a lively team committed to delivering outstanding client experiences while developing your sales expertise!
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Work Location: In person
Salary : $9 - $10