What are the responsibilities and job description for the Medical Assistant - Neurology (Full Time, Days) position at Nicklaus Children's Hospital?
Description
Job Summary
Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.
Job Specific Duties
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Answers telephones, routes calls, takes, and relays accurate phone messages.
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If applicable, prepares and administers medications/immunizations to patients as directed by provider.
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Communicates all significant changes in patient conditions or behavior to clinicians and physicians.
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Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting, collects, and distributes medical record documents related to patient.
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Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material. May prepare reports for provider approval.
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Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status.
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Runs reports for credit cards, super bills, and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.
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Maintains a clean and orderly work area and patient rooms.
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Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained.
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Performs and documents vital signs and measurements. Provides and documents patient and family education.
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Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results.
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Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule.
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Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations.
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Processes medical documentation for office visit and follow-up with patient when required.
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Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information.
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Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.
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Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record.
- Process refills as directed by provider and written protocols.
Qualifications
Minimum Job Requirements
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Medical Assistant Certification (must maintain active and in good standing throughout employment) and a minimum of 3 years of Medical Assistant experience; OR must have at least one of the following and a minimum of 5 years of Medical Assistant experience:
- Proof of graduation from an accredited Medical Assistant program
- Emergency Medical Technician (EMT)
- Licensed Practical Nurse (LPN)
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Nursing Degree (e.g., ASN or BSN)
- American Heart Association BLS - maintain active and in good standing throughout employment
Knowledge, Skills, and Abilities
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High School education or equivalent preferred.
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Fluent in both English and Spanish highly preferred.
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Able to effectively communicate verbally and in writing.
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Basic computer and math skills.
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Excellent patient management, customer service, and interpersonal skills.
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Strong problem solving, critical thinking and conflict resolution skills
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Ability to manage multiple priorities and strong time management skills
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Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service
- Able to work effectively in a collaborative environment.
Job:
Nursing- Support (Clinical)
Department:
NCPS-NEUROLOGY-3100-440750
Job Status:
Full Time