Director of Operations and Logistics

About the job

OUR MISSION

Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos by creating spaces that are grounding and beautiful.

OUR VALUES

We believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.

We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work

POSITION SUMMARY:

In this role, you will be responsible for optimizing our warehousing, logistics and operations across our organization. You will be tasked with ensuring effective and efficient operations and excellent customer outcomes, through warehouse management, inventory ownership, data analysis, team leadership and cross functional collaboration. We seek a seasoned, passionate and enthusiastic partner with experience in the home furnishing/furniture space who can help us continue our growth and further our commitment to a customer-first mindset. 

Responsibilities Overview:

Logistics Operations Management:

• Oversee the warehouse team, including receiving, inventory management and order fulfilment
• Responsible for inventory control, order fulfillment, and receipt and distribution of products for all sales channels and physical locations 
• Ownership of transportation operations, including carrier selection and delivery management - inbound and outbound
• Develop and implement logistics and packaging strategies to meet business objectives and improve customer satisfaction and quality,  ensuring on-time delivery and cost-effective transportation solutions
• Optimize national distribution networks and replenishment between LA and NYC store locations 
• Manage vendor relationships and negotiate contracts to ensure favorable terms and consistency in service. Build partnerships and hold vendors accountable
• Develop and implement strategies to assist in optimizing inventory levels across our sales channels, balancing service levels with working capital objectives
• Analyze data to assess performance and identify opportunities for logistical and operational opportunities and devise plans/SOP for improvements
• Define and implement operational policies, identify areas for automation
• Implement and monitor KPIs to measure the performance of the business 
• Develop and manage budgets in accordance with the financial goals of the organization

Team Leadership Development 

• Lead with an innovative mindset, which enables unique solutions to operational deficiencies, budgeting limitations or employee feedback 
• Collaborate with other departments and business owners to carry out the organisation's goals and objectives
• Meet weekly with the Leadership Team to relay the progress of organisational strategies or address concerns about current procedures
• Maintain knowledge of emerging technologies and trends in operations management
• Identify training needs of direct reports and ensures proper training is developed and provided

Other Skills: 

• Manufacturing experience and work with custom/one-of-a-kind goods desired
• Ability to speak and/or fluency in Spanish preferred 
• Experience with Shopify 
• Other projects and tasks as assigned to meet the needs of the business
• Must be able to stand and/or walk for extended periods of time throughout the workday.
• Frequently required to lift, carry, push, or pull items weighing up to 50lbs.
• Visual and auditory ability to identify hazards, communicate with team members, and follow safety protocols.

As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.

Upon request and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

The annual salary range for this position is: $140,000- $170,000.