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Case Coordinator

Niagara Falls Memorial Medical Center
Niagara, NY Full Time
POSTED ON 11/4/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the Case Coordinator position at Niagara Falls Memorial Medical Center?

Niagara Falls Memorial is in growth mode and currently looking for a Case Coordinator to join our team!

The Case Coordinator will be connecting emergency department patients to primary care appointments within seven days. As the case coordinator, you’ll be working on an innovative project that emphasizes the importance of the overall health and wellness and linkages to primary care. This role requires a case coordinator to help the patients overcome any issues that may create an obstacle to attending a primary care appointment such as arranging medical transportation, referring patient to case management services and providing patient education on the importance of follow up care in the community. The case coordinator will be responsible for ensuring a 7-day primary care appointment, making reminder phone calls, communicating with primary care staff and tracking the results of interventions.

Requirements:

- Bachelor’s Degree in Social Work, Psychology or a related field

- 1-year experience in healthcare preferred

- Experience with Excel and tracking data

Benefits Include:

Generous Paid Time Off (PTO) Program

Extended Illness Bank

Competitive hourly rates

Group Life Insurance

Supplemental Short Term Disability

Medical Insurance, Dental Insurance

Employee Assistance Program

403(b) Retirement & Savings Plan

Job-related Tuition Reimbursement Program

WHO WE ARE:

Niagara Falls Memorial Medical Center is a full-service, 171-bed regional medical center with extensive inpatient and outpatient services including The Heart Center of Niagara, Niagara Wellness Connection Center, Wound Center of Niagara, Niagara Metabolic & Bariatric Services, The OB/GYN Center and UBMD Orthopedics & Sports Medicine. We also offer a comprehensive range of surgical services.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $25

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