What are the responsibilities and job description for the GP Receptionist position at NHS Scotland?
Post Title: Part time Receptionist
Location: St Brycedale's Surgery
Salary/Banding: (£25,485-£25,871)
Hours: 15 Hours Per Week, 5 hours daily, three days a week.
Friday is a requirement of the post however we can be flexible with the other two days.
(Flexibility is essential during our opening hours of 8am-6pm and there is a requirement to work one extended hours shift until 6:45pm on a rotational basis.)
St Brycedale Surgery is a four partner GP Practice based in the heart of the community, located centrally within the beautiful Kingdom of Fife, with easy access to the cities of Edinburgh, Perth and St Andrews. We are an east costal town with the beach being just a 10-minute walk away.
Our ethos is to provide the best possible primary care services to our patients in an efficient, friendly and sympathetic manner. We are looking for someone to join our reception team who enjoys working with the public and whom is both professional and approachable at all times. It is essential that they have a positive approach to their work, when dealing with our patients and interacting within the team. We are looking for an enthusiastic and motivated individual who is confident when working in a very challenging and busy environment.
Required Skills
The successful candidate is required to be organised, pro-active and have a sense of responsibility. We are looking for someone who excels in customer service. They must be able to communicate confidently and effectively within the workplace and be able to work well within a team as well as being capable to work independently. The ability to work accurately under pressure and pay attention to detail is essential. They will need to be a good problem solver who can use their own initiative and think for themselves. Understanding the importance of confidentiality is essential.
The successful candidate must be able to work flexibly during times of staff absence, holidays and assist with overtime in order to meet the needs of the practice.
Duties
Duties will include all reception/admin work to assist the smooth running of the practice. Signposting patients, assisting patients with appointments, prescription requests, general enquiries etc. Assisting and communicating effectively with our multidisciplinary team.
Competency in using GP clinical systems would be advantageous. Previous experience working with the public is essential. A medical background would be preferred but is not essential.
To apply please submit your CV and cover letter to:
Mrs. Laura Baillie, Practice Manager, St Brycdale Surgery, St Brycedale Road, Kirkcaldy, KY1 1ER or laura.baillie@nhs.scot
PLEASE NOTE: Due to the volume of applicants we receive, it can be difficult to respond to each individual.
Informal Enquiries: Mrs Laura Baillie, Practice Manager, St Brycedale Surgery, Kirkcaldy, KY1 1ER, TEL NO: 01592 640800, laura.baillie@nhs.scot
Closing Date: Friday 5th June 2026
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Location: St Brycedale's Surgery
Salary/Banding: (£25,485-£25,871)
Hours: 15 Hours Per Week, 5 hours daily, three days a week.
Friday is a requirement of the post however we can be flexible with the other two days.
(Flexibility is essential during our opening hours of 8am-6pm and there is a requirement to work one extended hours shift until 6:45pm on a rotational basis.)
St Brycedale Surgery is a four partner GP Practice based in the heart of the community, located centrally within the beautiful Kingdom of Fife, with easy access to the cities of Edinburgh, Perth and St Andrews. We are an east costal town with the beach being just a 10-minute walk away.
Our ethos is to provide the best possible primary care services to our patients in an efficient, friendly and sympathetic manner. We are looking for someone to join our reception team who enjoys working with the public and whom is both professional and approachable at all times. It is essential that they have a positive approach to their work, when dealing with our patients and interacting within the team. We are looking for an enthusiastic and motivated individual who is confident when working in a very challenging and busy environment.
Required Skills
The successful candidate is required to be organised, pro-active and have a sense of responsibility. We are looking for someone who excels in customer service. They must be able to communicate confidently and effectively within the workplace and be able to work well within a team as well as being capable to work independently. The ability to work accurately under pressure and pay attention to detail is essential. They will need to be a good problem solver who can use their own initiative and think for themselves. Understanding the importance of confidentiality is essential.
The successful candidate must be able to work flexibly during times of staff absence, holidays and assist with overtime in order to meet the needs of the practice.
Duties
Duties will include all reception/admin work to assist the smooth running of the practice. Signposting patients, assisting patients with appointments, prescription requests, general enquiries etc. Assisting and communicating effectively with our multidisciplinary team.
Competency in using GP clinical systems would be advantageous. Previous experience working with the public is essential. A medical background would be preferred but is not essential.
To apply please submit your CV and cover letter to:
Mrs. Laura Baillie, Practice Manager, St Brycdale Surgery, St Brycedale Road, Kirkcaldy, KY1 1ER or laura.baillie@nhs.scot
PLEASE NOTE: Due to the volume of applicants we receive, it can be difficult to respond to each individual.
Informal Enquiries: Mrs Laura Baillie, Practice Manager, St Brycedale Surgery, Kirkcaldy, KY1 1ER, TEL NO: 01592 640800, laura.baillie@nhs.scot
Closing Date: Friday 5th June 2026
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Salary : $25,485 - $25,871