What are the responsibilities and job description for the Clerical Team Leader and Secretary position at NHS Scotland?
(Ref: 244162)
Substantive
Full Time - 36 hours per week
NHS Shetland is seeking an experienced and motivated Clerical Team Leader and Secretary to support the delivery and development of services within the Medical Records Department at Gilbert Bain Hospital. This key role combines operational team leadership of clerical staff with hands‑on secretarial support across medical, surgical, visiting and paediatric services.
The successful candidate will supervise and coordinate clerical teams, ensure high standards of record accuracy and confidentiality, support workforce management activities, and contribute to service improvement while acting as a professional and compassionate role model. This is an excellent opportunity for an individual with strong NHS administrative experience, proven organisational skills and a commitment to high‑quality patient care to take on a varied and rewarding leadership role within NHS Shetland.
Rise to the challenge and enjoy the opportunity - Shetland is a wonderful place to live and work. Shetland offers low pollution, low crime, excellent schools, great leisure facilities, unique wildlife and amazing scenery, whilst still only a short flight away from the UK mainland. To find out more about living and working in Shetland go to www.shetland.org and/or https://www.shetland.org/life
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/
For an informal discussion, please contact shreyansh.kayastha@nhs.scot
Closing date: 19/04/2026
Interview date: TBC
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.
In promoting equal opportunities, we welcome applications from all sections of the community.
Substantive
Full Time - 36 hours per week
- Band 4 - Salary Range £31,537 - £34,303 per annum*
NHS Shetland is seeking an experienced and motivated Clerical Team Leader and Secretary to support the delivery and development of services within the Medical Records Department at Gilbert Bain Hospital. This key role combines operational team leadership of clerical staff with hands‑on secretarial support across medical, surgical, visiting and paediatric services.
The successful candidate will supervise and coordinate clerical teams, ensure high standards of record accuracy and confidentiality, support workforce management activities, and contribute to service improvement while acting as a professional and compassionate role model. This is an excellent opportunity for an individual with strong NHS administrative experience, proven organisational skills and a commitment to high‑quality patient care to take on a varied and rewarding leadership role within NHS Shetland.
Rise to the challenge and enjoy the opportunity - Shetland is a wonderful place to live and work. Shetland offers low pollution, low crime, excellent schools, great leisure facilities, unique wildlife and amazing scenery, whilst still only a short flight away from the UK mainland. To find out more about living and working in Shetland go to www.shetland.org and/or https://www.shetland.org/life
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/
For an informal discussion, please contact shreyansh.kayastha@nhs.scot
Closing date: 19/04/2026
Interview date: TBC
- Please note this is a local advertisement and no relocation or interview expenses are applicable.
- This post has been provisionally banded under Agenda for Change and is subject to review
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.
In promoting equal opportunities, we welcome applications from all sections of the community.
Salary : $31,537 - $34,303