What are the responsibilities and job description for the Acute Access Manager B8a x 2 Posts position at NHS Scotland?
This vacancy is for 2 posts
The post holder (s) will provide leadership, focus and guidance to the Patient Access agenda for NHS Greater Glasgow and Clyde.
The key focus of these roles is to scope, develop, and manage processes that will deliver waiting time targets across GGC. A key priority of these roles is to specifically ensure that all appropriate actions are enacted that systematically manage and reduce patient waits, ensuring delivery of national waiting times guarantees and targets across each Acute Sector and Clinical Specialty.
The post holder (s) will play a key role in creating a supporting structure to deliver the National Access Targets and ensure that productive links are established with Acute General Managers and Clinical Service Managers. The post holder (s) will work closely with Acute operational teams to ensure waiting recovery objectives are met.
To lead and coordinate the delivery of services using the private sector for in-sourced and out-sourced contracts from initial business case to monitoring post-award transfer of contract to services.
The post holder will act in a monitoring and compliance role for the Head of Access to ensure appropriate measurement of performance and consideration for change.
The Acute Access Manager needs to be cognisant of the impact of changes on the ability to deliver operational services and therefore meet performance measures such as waiting times.
The post holder will utilise project management skills to lead on and deliver with colleagues the project objectives as well as initiating and contributing to service redesign/ transformation for achievement and maintenance of Acute Divisional operational targets and modernisation of acute care delivery. It is anticipated that the post holder will be primarily office-based to support the Head of Access and to develop team working.
If you would like to find out more about this role before applying, please contact Kathryn Smillie, Head of Access, NHS Greater Glasgow and Clyde on email: Kathryn.smillie2@nhs.scot for a confidential discussion
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
The post holder (s) will provide leadership, focus and guidance to the Patient Access agenda for NHS Greater Glasgow and Clyde.
The key focus of these roles is to scope, develop, and manage processes that will deliver waiting time targets across GGC. A key priority of these roles is to specifically ensure that all appropriate actions are enacted that systematically manage and reduce patient waits, ensuring delivery of national waiting times guarantees and targets across each Acute Sector and Clinical Specialty.
The post holder (s) will play a key role in creating a supporting structure to deliver the National Access Targets and ensure that productive links are established with Acute General Managers and Clinical Service Managers. The post holder (s) will work closely with Acute operational teams to ensure waiting recovery objectives are met.
To lead and coordinate the delivery of services using the private sector for in-sourced and out-sourced contracts from initial business case to monitoring post-award transfer of contract to services.
The post holder will act in a monitoring and compliance role for the Head of Access to ensure appropriate measurement of performance and consideration for change.
The Acute Access Manager needs to be cognisant of the impact of changes on the ability to deliver operational services and therefore meet performance measures such as waiting times.
The post holder will utilise project management skills to lead on and deliver with colleagues the project objectives as well as initiating and contributing to service redesign/ transformation for achievement and maintenance of Acute Divisional operational targets and modernisation of acute care delivery. It is anticipated that the post holder will be primarily office-based to support the Head of Access and to develop team working.
If you would like to find out more about this role before applying, please contact Kathryn Smillie, Head of Access, NHS Greater Glasgow and Clyde on email: Kathryn.smillie2@nhs.scot for a confidential discussion
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.