What are the responsibilities and job description for the Dispatcher position at NGL TRANSPORTATION INC?
Company Description
NGL is a premier, asset-based logistics provider offering comprehensive end-to-end solutions, from 3PL to nationwide transportation. Trusted by global brands like Apple, Conair, Cosco, and Amazon, we operate a robust fleet of 300 trucks, 900 chassis, and dry vans, backed by strategically located yards and warehouses. At NGL, we are dedicated to delivering high-quality, reliable services, and we are looking for a dedicated professional to join our team.
- Website: www.ngltrans.com
Role Description
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs to make freight deliveries or collect shipments and packages
- Keeping and organizing delivery orders, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Communicating with customers about freight details, delivery or pickup times, and special handling requests to assure 100% customer satisfaction
- Planning pre-determined routes and accommodating route changes as needed
- Preparing dispatch documents, as well as generating freight bills and invoices
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
- Keeping track of transportation regulations and laws to ensure that truck drivers comply
- Reviewing drivers’ logs, including dispatched calls and arrival times
- Monitoring truck repairs and maintenance schedules
- Logging customer shipping schedules and complaints
Work Schedule & Compensation
- Office Hours: 07:30 AM – 04:30 PM (Monday – Friday)
- Hourly Pay: $19.13 – (TBD based on experience)
- Job Type: Full-time
Salary : $19 - $21