What are the responsibilities and job description for the Residential Youth Counselor position at NFI Massachusetts, Inc.?
NFI Massachusetts Inc., a non-profit human services agency, is seeking compassionate and dedicated Residential Youth Counselors to join our team across multiple residential youth programs located in Haverhill, Wilmington, Beverly, Peabody and Amesbury, MA. We are hiring for full-time, part-time, and per diem positions.
Our residential programs support youth who are in need of temporary out-of-home placement and serve a range of populations including adolescents and transitional age youth (ages 12–22) with emotional, behavioral, and mental health challenges, often with histories of complex trauma. Youth are referred through the Department of Children and Families (DCF).
About the Role:
Residential Youth Counselors play a vital role in supporting youth development by creating a safe, structured, and therapeutic environment. Staff mentor and guide youth in developing life skills, building social and interpersonal competencies, and engaging in their communities. The ultimate goal is to prepare youth for successful transitions back into the community and towards greater independence.
Key Responsibilities:
- Provide direct supervision and support to youth in a residential setting
- Maintain a safe, supportive, and structured environment
- Serve as a positive role model, encouraging healthy decision-making
- Support youth with life skills, social-emotional development, and daily routines
- Facilitate recreational, vocational, and therapeutic activities
- Engage in crisis intervention and de-escalation when necessary
- Collaborate with team members to ensure quality care and programming
Qualifications:
- High school diploma or GED required.
- Experience with adolescent population preferred.
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Excellent written and verbal communication skills
- Valid U.S. driver's license and reliable transportation required
Hourly Rate: $22.50/hour with overtime opportunities available
NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:
- Medical, Dental & Vision Insurance (multiple plan options)
- 403(b) Retirement Plan with potential employer match
- 3 Weeks Paid Vacation 11 Paid Holidays Paid Sick Leave
- Company-Paid Life & Long-Term Disability Insurance
- Tuition Reimbursement (up to $2,500 per year)
- Flexible Spending Accounts (FSA)
- Employee Assistance Programs (EAPs)
- Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
- Employee Referral Bonus Program
NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.
NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.