Part-Time Floating Manager

This part-time position pays $21.00 per hour. Although it is temporary and part-time, there is a likelihood of the role growing into a full-time position with benefits in the near future.

Benefits:

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

This role could incorporate components of a Front Desk Manager, Spa Manager, and Fitness Manager.

Responsibilities will include:

• Oversee all front-desk operations to ensure the client is satisfied with their amenity offering.
• Hire, train, and mentor a clubhouse team (front desk, fitness, and spa) that will follow the company's mission and brand standards.
• Lead the creation and refinement of the fitness and spa programming. This includes introducing new group exercise classes, spa services, and related offerings.
• Supervise clubhouse staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Guide the team to anticipate, identify, and ensure guest needs are met and that the NFC/client service standard is met.
• Build partnerships with local businesses and organizations.
• Assist with marketing for public events organized by the Developer.
• Solicit sponsorships for community events.
• Recruit and organize resident volunteers.
• Ensure a consistent image and that NFC’s/client standard branding is consistently portrayed.
• Manage expenses within given budget parameters utilizing spend-down sheets.
• Encourage all residents to participate in the monthly activities. Maintain a record of resident attendance and analyze program success/failure.
• Work with NFC’s graphic designer and client to ensure a consistent image.
• Prepare or direct the preparation of a robust monthly community newsletter to inform residents, families, prospects, and referral sources about major community events.
• Update applicable websites with Lifestyle Information and use multiple communication channels to promote community events.
• Communicate with other department heads and staff to gather the information needed to deliver resident and guest experiences that exceed expectations and create “moments of magic”.
• Use the Company Approved Team Scheduler to ensure payroll budget compliance.
• Perform other duties as assigned that relate to the success of the property.
• Be compliant with the onsite policies and procedures.
• Attend property management meetings and convey all relevant information to NFC Amenity area leadership (supervisor).
• Complete necessary Payroll Tasks by Company deadlines.
• Adhere to all NFC policies.
• Facilitate consistent daily communication and staff meetings to keep staff up to date on all aspects of operations.
• Ensure equipment is maintained in good working order.
• Refine/propose standard operating procedures and checklists to ensure a well-maintained, clean facility.
• Attends company meetings/trainings and ensures all team members participate.
• Maintains professional relationships with property management/ staff.
• Follows HR and Risk Management protocols.
• Monitors and reviews daily employees’ performance and provides necessary support, training, or counseling as needed.
• Maintains a clearly established opening and closing procedure.
• Sets clear, measurable objectives, delegate responsibility, recognize outstanding performance, and promote problem-solving and issue resolution.
• Implements opportunities for managing operational costs.

All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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