Administrative Assistant

Nexus-East Bethel is looking to add an Administrative Assistant to join our new youth and teen psychiatric residential treatment facility!

Nexus Family Healing is a national nonprofit network of mental health agencies with over 50 years of restoring hope for thousands of children and families through outpatient/community mental health services, foster care, adoption, and residential treatment.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Position Summary:

Our Administrative Assistant will provide clerical, reception, administrative and guest relations support within the assigned Nexus Family Healing agency. Each position will perform a variety of administrative and support functions for one or more program areas and will serve as the first point of contact for Nexus Family Healing clients and families who visit the respective Agency.

Schedule/Pay:

• Full-time, On-Site Opportunity
• Monday-Friday scheduling 9am-6pm
• Starting Pay Rate: $18.00 - $20.00 per hour

Nexus’ Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Primary responsibilities:

Administrative & Clerical Support

• Performs daily administrative functions and general office duties including word document creation, editing, saving files, copying, faxing, and responding to internal and external email communications
• Maintains confidential client files by opening new client files and closing files at time of maturity
• Types, formats, edits, revises, proofreads, and processes a variety of documents, forms, reports, memos, agendas, and meeting minutes
• Ensures agency informational and promotional materials are available to promote the program to all who visit
• Maintains a calendar of communications to be sent and deploys weekly and monthly communications as needed
• Assesses leadership schedules and sends calendar invites for staff and leadership meetings
• Maintains office equipment and program supplies
• Distributes mail, packages throughout the agency, and prepares outgoing mail as needed

Program Operational Administration

• Initiates pre-established reports for one or more departments
• Schedules client and family appointments with providers and sends out appointment confirmations; prepares and delivers information and documentation to providers leading up to and after client appointments
• Maintains client treatment dates and paperwork ensuring documentation is completed and safely stored (as applicable)

Client & Guest Relations

• Provides consistently exceptional client service by greeting and communicating with clients in a pleasant, respectful, and receptive manner
• Responds to client inquiries and questions
• Assists clients with documentation and information required for client registration and discharge
• Assists clients with sign in and registration process and ensures client intake paperwork (as applicable) is completed and recorded in the client’s electronic file as directed by program leadership or as applicable
• Greets clients and families upon entering the agency

Qualifications:

• High School Diploma or GED
• 1 year of experience providing administrative, office or clerical support to one function area
• Valid MN Drivers License

Nice To Have:

• 1 year experience providing administrative, office or clerical support with Microsoft Office Suite

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Keywords: "Administrative Assistant", "Sr. Administrative Assistant", "Administrative Lead", "Non-profit", "Childrens Mental Health", "Healthcare"