What are the responsibilities and job description for the Inside Sales Manager position at NextPlay Jobs?
Job Summary:
We're partnering with a well-established manufacturing company to find an Inside Sales Manager who's ready to take the reins of a growing team. This is a chance to lead two Inside Sales Representatives, own key customer relationships, and directly drive revenue growth for the business. If you're a natural coach who thrives on hitting targets, solving problems on the fly, and building lasting customer partnerships, this role is built for you.
What You'll Do:
- Manage and coach a team of two Inside Sales Representatives
- Build and maintain strong relationships with key customers
- Set and track sales targets, quotas, and KPIs for the team
- Serve as the escalation point for customer inquiries and issues
- Monitor customer orders to ensure on-time delivery
- Identify opportunities for account growth and new business
- Report on sales performance and customer trends to leadership
What You'll Need:
- Bachelor's degree or equivalent experience
- 3-5 years in inside sales, account management, or customer service
- Prior experience leading or mentoring others is preferred
- Strong communication, coaching, and negotiation skills
- Proficiency in CRM software and Microsoft Office
- Knowledge of ERP systems or supply chain basics is a plus
- Bilingual abilities are a plus
Work Environment:
- 100% On-site, with occasional travel to customer sites or trade shows